Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Warwick Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-offs until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Programs and Services DHS' programs and services, including those offered by our four divisions, collectively serve more than 300,000 families, adults, children, older Rhode Islanders, individuals with disabilities and veterans each year. Each have their own eligibility requirements and our staff are happy to assist those who need us through the application process and any other needs. If you have internet access, many services are available 24 hours a day, 7 days a week through the online Customer Portal. You can view notices, report a change, submit a document we requested and apply all online. Click Tech Resources within the Resources tab above for useful how to guides. Child Care Subsidies to quality care, Head Start and support and licensing for the State's child care providers DHS Divisions Office of Child Support Services (OCSS) Office of Healthy Aging (OHA) Office of Rehabilitation Services (ORS) Office of Veterans Services (Vets) Energy Assistance Programs Heating and weatherization services for eligible low-income families General Public Assistance Small cash assistance for low-income adults 18+ while they await an SSI determination, GPA Hardship payments and Funeral/Burial payment assistance Long Term Services & Supports Custom services for older adults, people with disabilities or chronic care needs living in a variety of settings as well as the SSI Enhanced Assisted Living program Medicaid / Medicare Programs Multiple healthcare coverage options through the publicly-funded state Medicaid program as well as a Medicare Premium Payment Program for those with federal Medicare Refugee Assistance Program Supporting refugees with resettling in Rhode Island Rhode Island Works Financial and employment assistance for low-income families with children SSI State Supplemental Payment Program Small cash benefit for those aged, blind or disabled who receive federal Supplemental Security Income (SSI) Supplemental Nutrition Assistance Program (SNAP) Fighting domestic hunger with food assistance for those with little to zero income and eligible students not receiving school meals due to COVID-19