RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Thursday, Jan. 2, and Friday, Jan. 3.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the web portal (RIBridges and/or the HealthyRhode Mobile App) is not available, fair hearings can only be requested by phone, in person, or by mail. To schedule a fair hearing by phone, please call 1-855-697-4347. To request a fair hearing by mail or in person, please visit or address the materials to your local DHS office. For more information about the fair hearing process, please visit the Appeals Office page.
Regulations The Rhode Island Secretary of State’s office is the official repository of all state agency rules and regulations. All up-to-date DHS rules are filed on the Secretary of State’s (SOS) website. You can search for a specific rule or regulation by date, title or by keyword as well as read them in different languages by going to the SOS website's Final Rules and Regulations Database Search section. Despite our best efforts to ensure the accuracy of the DHS rules located in both websites, time lags and discrepancies sometimes occur. A paper version of the DHS Rules and Regulations is available on-site at the Rhode Island State Archives Office, 337 Westminster Street, Providence, RI 02903. For a list of newly adopted Medicaid rules, you may visit the Proposed and Pending Actions page located on the Executive Office of Health and Human Services (EOHHS) website. For the COVID-19 updates regarding the Medicaid Program, refer to the Medicaid State Plan and 1115 Waiver page located on the Executive Office of Health and Human Services (EOHHS) website. For the most up-to-date accurate Medicaid rules, please go to the Secretary of State Website. Below are relevant Administrative Procedures and Rules & Regulations. DHS Administrative Procedures Petition for Promulgation of Rules Vets Adoption PDF file, less than 1mbmegabytes Declaratory Order Petitions Adoption PDF file, less than 1mbmegabytes 218-RICR-60-00-3 Conduct Of Public Hearings PDF file, less than 1mbmegabytes Office of Veterans Services Administrative Procedures Petition for Promulgation of Rules Vets Adoption PDF file, less than 1mbmegabytes Declaratory Order Petitions Adoption Vets Affairs PDF file, less than 1mbmegabytes DHS Code of Rules Child Care Assistance Program (218-RICR-20-00-4) Child Care Assistance Program Rules and Regulations (218-RICR-20-00-4) Child Care Assistance Program for Child Care Educators and Child Care Staff Rules and Regulations (218-RICR-20-00-13) Child Care Assistance Program for Child Care Educators and Child Care Staff Rules and Regulations (218-RICR-20-00-13) Child Care Licensing Child Care Center and School Age Program Regulations for Licensure (218-RICR-70-00-1) Family Child Care Home Regulations for Licensure (218-RICR-70-00-2) Group Family Child Care Home Regulations for Licensure (218-RICR-70-00-7) Rules and Regulations Governing the Early Childhood Care and Education Capital Fund (218-RICR-70-00-12) Child Support Services (218-RICR-30-00-1) 218-RICR-30-00-1 Child Support Program Rules Regulations PDF file, less than 1mbmegabytes General Provisions (218-RICR-10-00-1) General Provisions (218-RICR-10-00-1) Gen Prov EMER-COVID-19-REG11036-20200401162546 PDF file, less than 1mbmegabytes OHHS-121 Appeals Instructions And Form (rev.11/16) PDF file, less than 1mbmegabytes General Public Assistance (218-RICR-20-00-3) General Public Assistance (218-RICR-20-00-3) Office of Healthy Aging 218-RICR-40-00-1 Governing The Long Term Care Ombudsperson Program PDF file, less than 1mbmegabytes 218-RICR-40-00-2 Governing The Pharmaceutical Assistance To The Elderly Program PDF file, less than 1mbmegabytes 218-RICR-40-00-3 Governing Security For Housing For The Elderly PDF file, less than 1mbmegabytes 218-RICR-40-00-4 Home And Community Care Final (Effective 4.5.2022) PDF file, less than 1mbmegabytes 218-RICR-40-00-5 Certification of Case Management Agencies PDF file, less than 1mbmegabytes 218-RICR-40-00-06 Governing The Prescription Drug Discount Program For The Uninsured PDF file, less than 1mbmegabytes Office of Rehabilitation Services VR218-RICR-50-00-1-9766 PDF file, less than 1mbmegabytes SS-IL218-RICR-50-00-2-9769 PDF file, less than 1mbmegabytes BEP218-RICR-50-00-3-9768 PDF file, less than 1mbmegabytes Office of Veterans Services: Veterans Home 180-RICR-10-00-2 Administrative Procedures For The Billing And Collection Of Maintenance Fees PDF file, less than 1mbmegabytes 180-RICR-10-00-3 Rhode Island Veterans Home General Rules Rhode Island Veterans Home PDF file, less than 1mbmegabytes Office of Veterans Services: Veterans Memorial Cemetery 180-RICR-20-00-1 RI Veterans Memorial Cemetery PDF file, less than 1mbmegabytes Refugee Assistance (218-RICR-20-00-6) Refugee Assistance Program (218-RICR-20-00-6) RI Works (218-RICR-20-00-2) Rhode Island Works Program Rules and Regulations (218-RICR-20-00-22) Social Services (218-RICR-20-00-7) Social Services (218-RICR-20-00-7) SSI and SSP Programs (218-RICR-20-00-5) Supplemental Security Income and State Supplemental Payment Rules and Regulations (218-RICR-20-00-5) Supplemental Nutrition Assistance Program (218-RICR-20-00-1) Supplemental Nutrition Assistance Program (218-RICR-20-00-1)
218-RICR-40-00-2 Governing The Pharmaceutical Assistance To The Elderly Program PDF file, less than 1mbmegabytes
218-RICR-40-00-06 Governing The Prescription Drug Discount Program For The Uninsured PDF file, less than 1mbmegabytes
180-RICR-10-00-2 Administrative Procedures For The Billing And Collection Of Maintenance Fees PDF file, less than 1mbmegabytes
180-RICR-10-00-3 Rhode Island Veterans Home General Rules Rhode Island Veterans Home PDF file, less than 1mbmegabytes