RI Works Customer Resources

Rhode Island Public Transit Authority (RIPTA) offers a special Reduced Fare Bus Pass Program that allows qualifying low-income seniors (age 65 or over) and low-income persons with disabilities to travel free as of July 1, 2017. Participants in this no fare program are issued a “Valid All Day” photo identification card that they use to board the bus.

RIWorks (RIW) recipients receive monthly bus passes providing unlimited access to public transportation, in conjunction with the hours of operation of RIPTA bus services, for adults and children.

Only a Department of Human Services (DHS) Employment Career Advisor or a DHS Supervisor may authorize issuance of RIW Monthly Bus Passes.

Open the "How To Get A RIPTA Monthly Bus Pass" below for full details:

Did you know the Department of Human Services (DHS) was successful this year with getting legislation passed that eliminates a 24-month time limit in our Rhode Island Works (RIW) program? It currently interrupts the work training that is so critical for recipients to reach self-sufficiency. Beginning January 1, 2020, RIW families will now have 48 months of continuous benefits.

Our RIW participants will receive two notices in the coming weeks that will give more information, including answers to frequently asked questions and what actions, if any, they have to take by this change. The second notice is for participants who have been identified as needing a new employment plan. Links to both notices can be found below.

The RIWorks Participant Guide from the RI Department of Human Services (DHS) is intended for the general public to use when assisting RI Works participants with selecting appropriate work preparation opportunities as part of their Employment Plans.

Participants in the RI Works program are required to meet minimum hours per week in approved activities, and those hours vary based on the household membership and age of the youngest child.

Through the providers described in this guide, approvable activities are offered that range from 10-40 hours per week.