Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN monthly or by freezing your card.
Community Reminder Recent action by the federal government ends the extra COVID SNAP benefits, known as SNAP Emergency Allotments, as of February 2023. The last COVID SNAP payment will be on February 3, 2023. Households will receive only their regular monthly SNAP issuance beginning on March 1, 2023. Community partners and advocates can find additional support and resources here.
Did You Know? • Applications submitted in the last 30 days (with the exception of LTSS (90 days) or expedited SNAP) are still within the window of processing. • You can check the status of your application after 30 days through the Call Center or Customer Portal at healthyrhode.ri.gov, where all of your notices are available.
Civil Rights The Rhode Island Department of Human Services and its agencies are committed to providing services to our applicants and clients in a fair and nondiscriminatory manner. This obligation to comply with federal and state laws and regulations extends to service contractors, as well as any other agency, institution or organization participating in a health and human service program by contract or other arrangements. The RI DHS Civil Rights Office has the responsibility to investigate claims of discrimination; to conduct new, periodic and special compliance reviews of offices, programs and contractors; to provide training and guidance; and to take other appropriate steps to ensure that programs and services do no discriminate. For further information about these laws, regulations and DHS’ discrimination complaint procedures for resolution of discrimination, contact DHS at: 25 Howard Avenue, Cranston, RI 02920. You can also call: 401-462-2971 (TDD 401-462-6239) 711 (or 1-800-745-6575 Voice). Fill out the form below to file a discrimination complaint. Forms should be mailed to: Community Relations Liaison Officer, RI Department of Human Services, 25 Howard Avenue, Cranston, RI 02920 DHS Discrimination Complaint Form English PDF file, less than 1mbmegabytes DHS Discrimination Complaint Form Spanish PDF file, less than 1mbmegabytes DHS Discrimination Complaint Form Portuguese PDF file, less than 1mbmegabytes