Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN monthly or by freezing your card.
Community Reminder Recent action by the federal government ends the extra COVID SNAP benefits, known as SNAP Emergency Allotments, as of February 2023. The last COVID SNAP payment will be on February 3, 2023. Households will receive only their regular monthly SNAP issuance beginning on March 1, 2023. Community partners and advocates can find additional support and resources here.
Did You Know? • Applications submitted in the last 30 days (with the exception of LTSS (90 days) or expedited SNAP) are still within the window of processing. • You can check the status of your application after 30 days through the Call Center or Customer Portal at healthyrhode.ri.gov, where all of your notices are available.
Appeals Process You have a right to appeal and to receive an administrative fair hearing if you disagree with any agency actions. The Executive Office of Health and Human Services (EOHHS) Appeals Office conducts administrative appeals hearings in accordance with the requirements of State law. See the appeal instructions and forms below. Also, you may file an appeal (or an expedited appeal) and request Aid Pending by logging into your Account at www.healthyrhode.ri.gov. If you need assistance filing an appeal, please call HealthSource RI at (855) 840-4774. You may also fax your request to (401) 223-6317. Appeal Instructions and Forms Appeals Form - OHHS-121 (English) PDF file, less than 1mbmegabytes Appeals Form - OHHS-121 (Spanish) PDF file, less than 1mbmegabytes Appeals Form - OHHS-121 (Portuguese) PDF file, less than 1mbmegabytes