SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Medicaid / Medicare Programs DHS determines the eligibility for multiple healthcare coverage options through the publicly-funded state Medicaid program. Those options include Affordable Care Coverage, Katie Beckett, Medicaid for Elders and Adults with Disabilities (EAD) and Sherlock, which is Medicaid for working people with disabilities. We also determine eligibility for the Medicare Premium Payment Program for those with federal Medicare. Information on all of these programs can be found on Executive Office of Health and Human Services (EOHHS) website. Click here to learn more. 2024 Federal Poverty Level Percentage Chart 2024 Annual FPL Chart (except SNAP) PDF file, less than 1mbmegabytes Other Resources Click on one of these languages to view or download the new "Intro to Medicaid" flyer: English | Spanish | Portuguese | Arabic | Cape Verdean Creole | French | Haitian Creole | Khmer | Laotian | Russian | Simplified Chinese | Swahili