RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
Medicaid / Medicare Programs DHS determines the eligibility for multiple healthcare coverage options through the publicly-funded state Medicaid program. Those options include Affordable Care Coverage, Katie Beckett, Medicaid for Elders and Adults with Disabilities (EAD) and Sherlock, which is Medicaid for working people with disabilities. We also determine eligibility for the Medicare Premium Payment Program for those with federal Medicare. Information on all of these programs can be found on Executive Office of Health and Human Services (EOHHS) website. Click here to learn more. 2024 Federal Poverty Level Percentage Chart 2024 Annual FPL Chart (except SNAP) PDF file, less than 1mbmegabytes Other Resources Click on one of these languages to view or download the new "Intro to Medicaid" flyer: English | Spanish | Portuguese | Arabic | Cape Verdean Creole | French | Haitian Creole | Khmer | Laotian | Russian | Simplified Chinese | Swahili