RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
DHS Divisions DHS has four divisions. The many programs and services they offer expand DHS' reach and are vital to the quality of life, economy and future of our State. Office of Child Support Services (OCSS) Enhancing the well being of children by assisting in obtaining support, financial and medical, with establishing paternity, enforcing court orders and securing other needs. Office of Healthy Aging (OHA) Empowering Rhode Islanders (age 55+) and adults living with disabilities to age strong. Office of Rehabilitation Services (ORS) Develops and implements support services for the disabled of our state. Office of Veterans Services (VETS) Advocating, supporting and caring for all the needs of Rhode Island's veterans and active duty service members and their families.