Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
DHS Divisions DHS has four divisions. The many programs and services they offer expand DHS' reach and are vital to the quality of life, economy and future of our State. Office of Child Support Services (OCSS) Enhancing the well being of children by assisting in obtaining support, financial and medical, with establishing paternity, enforcing court orders and securing other needs. Office of Healthy Aging (OHA) Empowering Rhode Islanders (age 55+) and adults living with disabilities to age strong. Office of Rehabilitation Services (ORS) Develops and implements support services for the disabled of our state. Office of Veterans Services (VETS) Advocating, supporting and caring for all the needs of Rhode Island's veterans and active duty service members and their families.