Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
General Public Assistance The General Public Assistance (GPA) program provides time-limited cash assistance to adults 18 to 64 years of age who have very limited income and resources and an illness or medical condition that keeps them from working while awaiting SSI determination. Covered Benefits Bridge Fund (GPA-Bridge) Many individuals that apply for federal SSI benefits have to wait three to four months before their application are approved. SSI Applicants may be eligible to receive cash payments of up to $200 per month through the GPA Bridge program while their application is pending. Once the SSI application is approved, the applicant will receive a retroactive payment from the Social Security Administration starting from the date of the application. When that happens, the total amount of bridge payments is refunded to the State from the retroactive SSI payment and the payment to the recipient is reduced accordingly. Hardship Program (GPA-Hardship) Each year's budget sets aside a portion of the overall GPA funding to be used as a “hardship contingency fund” under the sole discretion of the DHS Director. GPA Hardship payments are intended to be a benefit of last resort for Rhode Islanders who do not qualify for Rhode Island Works or SSI. Those determined to be eligible for hardship funds may receive up to $100 per month ($50 bi-weekly). Funeral/Burial Payment Assistance (GPA-Burial) The GPA program also funds funeral and burial services for GPA recipients and indigent individuals. The cost of burial services is limited to $900 and is reduced based on the income and resources of the deceased and any legally liable relatives. Eligibility and How to Apply For eligibility, how to apply and more benefit details, including helpful information about GPA-Burial for families and funeral homes, go here.