SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
General Public Assistance The General Public Assistance (GPA) program provides time-limited cash assistance to adults 18 to 64 years of age who have very limited income and resources and an illness or medical condition that keeps them from working while awaiting SSI determination. Covered Benefits Bridge Fund (GPA-Bridge) Many individuals that apply for federal SSI benefits have to wait three to four months before their application are approved. SSI Applicants may be eligible to receive cash payments of up to $200 per month through the GPA Bridge program while their application is pending. Once the SSI application is approved, the applicant will receive a retroactive payment from the Social Security Administration starting from the date of the application. When that happens, the total amount of bridge payments is refunded to the State from the retroactive SSI payment and the payment to the recipient is reduced accordingly. Hardship Program (GPA-Hardship) Each year's budget sets aside a portion of the overall GPA funding to be used as a “hardship contingency fund” under the sole discretion of the DHS Director. GPA Hardship payments are intended to be a benefit of last resort for Rhode Islanders who do not qualify for Rhode Island Works or SSI. Those determined to be eligible for hardship funds may receive up to $100 per month ($50 bi-weekly). Funeral/Burial Payment Assistance (GPA-Burial) The GPA program also funds funeral and burial services for GPA recipients and indigent individuals. The cost of burial services is limited to $900 and is reduced based on the income and resources of the deceased and any legally liable relatives. Eligibility and How to Apply For eligibility, how to apply and more benefit details, including helpful information about GPA-Burial for families and funeral homes, go here.