Contact Us

The following is contact information for some of our dedicated staff, including leadership and program administrators. Our Call Center staff can be reached by calling 1-855-MY-RIDHS (1-855-697-4347) Monday through Friday, except holidays, 8:30AM-3PM and should be first called if you have questions about applying, your pending application and/or your current benefits. More information regarding how to apply can be found here.

A Customer Resource Guide with this Best Ways table shown here and a list of community partners who can also be of assistance with applications, general questions and other matters is below English, Spanish and Portuguese.

Customer Resource Guide English PDF file, less than 1

Customer Resource Guide Español PDF file, less than 1

DHS Cusotmer Resource Guide Português PDF file, less than 1

Leadership

Yvette Mendez: Acting Director; Deputy Director/Chief Administrative Officer; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Marisa Petreccia: Chief of Staff; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Kimberly Brito: Deputy Director Policy and Operations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Saurabh Gosai: Associate Director, IT Systems; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 479-0249

Maria Cimini: Associate Director, Community Services/Policy; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Maureen Donnelly: Associate Director, Operations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Frank DiBiase: Associate Director, Office of Child Support Services; 77 Dorrance Street; Providence, RI 02903; Phone: (401) 458-4400
Ronald Racine: Senior Associate Director; Louis Pasteur Building; 25 Howard Avenue; Providence, RI 02903; Phone: (401) 462-2121

Deborah A. Barclay, Esq.: Executive Legal Counsel, State Public Records Contact (FOI); Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Jennifer Pate: Chief Financial Officer; Financial Management; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Jose Garcia: Chief of Information & Public Relations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Email: Jose.Garcia@dhs.ri.gov; Phone: 401-408-2466

Program Administrators

Nicole Chiello: Child Care Licensing & Regulations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-3009; Email: DHS.childcarelicensing@dhs.ri.gov

Hannah Hansen: Child Care; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-6877; Email: DHS.childcare@dhs.ri.gov

George Bowen: Management Operations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-6468

Zulma Valenzuela: The Center for Staff Development and Learning; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2256

Rose Leandre: Long Term Services and Supports; P.O. Box 8709; Cranston, RI 02920; Phone: (401) 602-6891

Bethany Caputo: Supplemental Nutrition Assistance Program (SNAP); Phone: (401) 559-7077; For SNAP Eligibility and Benefit Questions: 1-855-697-4347

Kimberly Rauch: RI Works/Temporary Aid to Needy Families Program; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-0138

Fred Sneesby: Federal Grant Programs; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-1669

Denise Tatro: Field Office Administrator; 249 Roosevelt Avenue; Pawtucket, RI 02860; Phone: (401) 721-6601

Office of Healthy Aging

Michelle Szylin: Interim Director, Office of Healthy Aging; Louis Pasteur Building - 2nd Floor; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-0501

Office of Veterans Services

Office of Veterans Services: Kasim J. Yarn; Director of Veterans Affairs; 560 Jefferson Boulevard, Suite 206; Warwick, RI 02886; Phone: (401) 921-2119

Rhode Island Veterans Resource Center: David Dos Reis, Chief; 560 Jefferson Boulevard, Suite 206; Warwick, RI 02886; Phone: (401) 921-0951

Rhode Island Veterans Home: 480 Metacom Avenue; Bristol, RI 02809; Phone: (401) 253-8000

Rhode Island Veterans Memorial Cemetery: 301 South County Trail; Exeter, RI 02822; Phone: (401) 268-3088

Office of Rehabilitation Services

Ronald Racine: Associate Director, Office of Rehabilitation Services; 40 Fountain Street; Providence, RI 02903; Phone: (401) 462-7888

Office of Child Support Services

Frank DiBiase: Associate Director, Office of Child Support Services; 77 Dorrance Street; Providence, RI 02903; Phone: (401) 458-4400

DHS Call Center and Resource Info Lines

DHS Call Center: Includes RIte Care, RI Works, Early Intervention, Children with Special Needs; Phone: 1-855-MY-RIDHS (1-855-697-4347)

Health Coverage: Phone: 1-855-840-4774

DHS Long Term Services and Supports (LTSS): Mailing Address: P.O. Box 8709, Cranston, RI 02920; Email: DHS.LTSS@dhs.ri.gov; Phone: (401) 574-8474; Fax: (401) 574-9915

DHS Senior Staff Line: Includes Directors and Administrators; Phone: (401) 462-2121

RIte Share: Phone: (401) 462-0311

Electronic Benefit Transfer (EBT) Customer Service: Phone: 1-888-979-9939

Child Support Enforcement: Phone: (401) 458-4400

Earned Income Tax Credit Information: Phone: 1-800-829-1040

Locating Child Care in Your Area: RI Child Care Resource & Referral Center; Phone: (401) 739-6100; Phone: (855) 398-7605; BrightStars

DHS Child Care Licensing: Phone: (401) 462-3009

Medicaid Provider Help Desk: Phone: (401) 784-8100 (in-state and long-distance callers); Phone: 1-800-964-6211 (in-state toll calls and border communities)

Need More Help?

There are many community partner agencies who can meet you in your community to help you with applications and forms.

Find a medical assistance navigator at HealthyRhode RI.
Find a local Community Action Program at the RI Association of Community Action Agencies website.

To contact DHS directly, view the "Other Inquiries" section located here.