Contact Us

The following is contact information for some of our dedicated staff, including leadership and program administrators. Our Call Center staff can be reached by calling 1-855-MY-RIDHS (1-855-697-4347) Monday, Tuesday, Thursday and Friday, except holidays, 8:30AM-3PM and should be first called if you have questions about applying, your pending application and/or your current benefits. More information regarding how to apply can be found here.

A Customer Resource Guide is available below. The document details the best ways to complete actions, answers general questions and provides a list of community partners who can also be of assistance. The guide is available in English, Spanish and Portuguese.

DHS Best Ways - English - (rev. 2.26.2024) PDF file, less than 1

DHS mejor maneras - Español- (rev. 2.26.24) PDF file, less than 1

DHS melhores maneiras - Português- (rev. 2.26.24) PDF file, less than 1

Leadership

Kimberly Merolla-Brito: Director; Deputy Director/Chief Administrative Officer; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Marisa Petreccia: Deputy Director; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Saurabh Gosai: Associate Director, IT Systems; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 479-0249

Kimberly E.B. Rauch: Associate Director, Policy and Programs; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Ronald Racine: Senior Associate Director, Child Care, Child Support and Rehabilitation Services; Louis Pasteur Building; 25 Howard Avenue; Providence, RI 02903; Phone: (401) 462-2121
Frank DiBiase: Associate Director, Office of Child Support Services; 77 Dorrance Street; Providence, RI 02903; Phone: (401) 458-4400
Joseph Murphy: Associate Director, Office of Rehabilitation Services; 40 Fountain Street; Providence, RI 02903; Phone: (401) 787-2901

Deborah A. Barclay, Esq.: Executive Legal Counsel, State Public Records Contact (FOI); Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Erica Norcini: Chief Financial Officer; Financial Management; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121

Zulma Valenzuela: Assistant Director, Training and DEI Chief Officer; Financial Management; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-2121
Jim Beardsworth: Chief Public Affairs Officer; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Email: James.Beardsworth@dhs.ri.gov; Phone: 401-408-1661
Jose Garcia: Legislative Affairs; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Email: Jose.Garcia@dhs.ri.gov; Phone: 401-569-7846

Program Administrators

Nicole Chiello: Child Care Licensing & Regulations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-3009; Email: DHS.childcarelicensing@dhs.ri.gov

George Bowen: Management Operations; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-6468

Rose Leandre: Long Term Services and Supports; P.O. Box 8709; Cranston, RI 02920; Phone: (401) 602-6891
Bethany Caputo: Supplemental Nutrition Assistance Program (SNAP); Phone: (401) 559-7077; For SNAP Eligibility and Benefit Questions: 1-855-697-4347

Donna Rook: RI Works/Temporary Aid to Needy Families Program; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-0138

Fred Sneesby: Federal Grant Programs; Louis Pasteur Building; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-1669

Denise Tatro: Field Office Administrator; 249 Roosevelt Avenue; Pawtucket, RI 02860; Phone: (401) 721-6601
Linda DeMoranville: Providence Field Office Administrator; 41 West Road, Hazard Bldg 74; Cranston, RI 02920; Phone: (401) 462-7951

Office of Healthy Aging

Maria E. Cimini: Director, Office of Healthy Aging; Louis Pasteur Building - 2nd Floor; 25 Howard Avenue; Cranston, RI 02920; Phone: (401) 462-0501

Office of Veterans Services

Office of Veterans Services: Kasim J. Yarn; Director of Veterans Affairs; 560 Jefferson Boulevard, Suite 206; Warwick, RI 02886; Phone: (401) 921-2119

Rhode Island Veterans Resource Center: David Dos Reis, Chief; 560 Jefferson Boulevard, Suite 206; Warwick, RI 02886; Phone: (401) 921-0951

Rhode Island Veterans Home: 480 Metacom Avenue; Bristol, RI 02809; Phone: (401) 253-8000

Rhode Island Veterans Memorial Cemetery: 301 South County Trail; Exeter, RI 02822; Phone: (401) 268-3088

Office of Rehabilitation Services

Joseph Murphy: Associate Director, Office of Rehabilitation Services; 40 Fountain Street; Providence, RI 02903; Phone: (401) 787-2901

Office of Child Support Services

Frank DiBiase: Associate Director, Office of Child Support Services; 77 Dorrance Street; Providence, RI 02903; Phone: (401) 458-4400

DHS Call Center and Resource Info Lines

DHS Call Center: Includes RIte Care, RI Works, Early Intervention, Children with Special Needs; Phone: 1-855-MY-RIDHS (1-855-697-4347)

Health Coverage: Phone: 1-855-840-4774

DHS Long Term Services and Supports (LTSS): Mailing Address: P.O. Box 8709, Cranston, RI 02920; Email: DHS.LTSS@dhs.ri.gov; Phone: (401) 574-8474; Fax: (401) 574-9915

DHS Senior Staff Line: Includes Directors and Administrators; Phone: (401) 462-2121

RIte Share: Phone: (401) 462-0311

Electronic Benefit Transfer (EBT) Customer Service: Phone: 1-888-979-9939

Child Support Enforcement: Phone: (401) 458-4400

Earned Income Tax Credit Information: Phone: 1-800-829-1040

Locating Child Care in Your Area: RI Child Care Resource & Referral Center; Phone: (401) 739-6100; Phone: (855) 398-7605; BrightStars

DHS Child Care Licensing: Phone: (401) 462-3009

Medicaid Provider Help Desk: Phone: (401) 784-8100 (in-state and long-distance callers); Phone: 1-800-964-6211 (in-state toll calls and border communities)

Need More Help?

There are many community partner agencies who can meet you in your community to help you with applications and forms.

Find a medical assistance navigator at HealthyRhode RI.
Find a local Community Action Program at the RI Association of Community Action Agencies website.

To contact DHS directly, view the "Other Inquiries" section located here.

Attention RI SNAP Beneficiaries

Call Center Update

Summer EBT Update

Translation Services Available

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