Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Refugee Assistance Program Working with Dorcas International Institute of Rhode Island and the Diocese of Providence, the two official resettlement agencies in the state, the Refugee Resettlement program helps refugees and their families obtain employment, economic self-sufficiency and social integration within the shortest possible time after their arrival in Rhode Island. These services include resettlement and placement, cultural transition, language education, job development, and social services. Immigration and National Act The federal Immigration and Nationality Act defines a "refugee" as a "person who is outside their home country and who is unable or unwilling to return to that country because of persecution or a well-founded fear of persecution on account of race, religion, nationality, membership in a particular social group, or political opinion." Refugees is a very specific immigration status. People who have had to flee their homes because of violence and persecution are given "refugee" status by the Office of the United Nations High Commissioner for Refugees and are invited to the United States by the U.S. Department of State after living, sometimes for several years, in refugee camps around the world. Once the resettlement process can take from 18 to 24 months. Besides extensive medical screenings and treatment, all refugees are subject to the highest level of security checks of any category of traveler to the United States, involving the National Counterterrorism Center, the FBI including its Terrorist Screening Center, the Department of Homeland Security, the Department of State, and the Department of Defense. Refugees in Rhode Island Refugees come to Rhode Island from 20 to 30 countries, evenly divided among men and women, ranging in ages from infants to 80. In recent years, the number of refugees entering Rhode Island has fluctuated between 100 and 345 per year. Learn more about the DHS benefits that refugees are eligible for and other resources by clicking on the links below. Refugee DHS Benefits Refugee Resources State Refugee Coordinator: Baha Sadr Phone: 401-462-2073 Email: baha.sadr@dhs.ri.gov