RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
Child Care DHS's Office of Child Care supports the workforce in providing families with equitable access to high-quality, safe, affordable child care. Its Child Care Assistance Program (CCAP) provides subsidies to offset the cost of child care to families who meet income eligibility guidelines and are employed at least 20 hours a week, earning at least Rhode Island’s minimum wage, or are participating in approved training or college programs. In addition, the office is home to the RI Head Start Collaboration Office. The office also handles child care licensing and funds a variety of initiatives to continuously improve the quality of early childhood care and education while supporting programs and providers in this process. Child Care Assistance Program (CCAP) & Head Start Family eligibility and how to apply for CCAP, choosing a child care provider, Head Start information, the difference between Head Start and CCAP and more. Child Care Providers Provider applications, rate charts, licensing forms, background checks, COVID-19 guidance, workforce development opportunities and provider resources CCAP for Child Care Staff Pilot Quality Initiatives Child Care Health Consultation, PDG Pathways, BrightStars, RI Early Learning and Development Standards, SUCCESS and more Research, Reports, Surveys and News PDG reports, COVID-19 Impact Survey, BrightStars Think Tank Recommendations, and child care in the news Early Learning Centers The consumer website allows families to search for providers based on age group served, setting, quality levels, financial assistance, and accreditations. Consumer Statement 2025 – English Consumer Statement 2025 – Spanish Aggregate Data Report 2023 – English Aggregate Data Report 2023 – Spanish Rhode Island Start Early System (RISES) Information and training relating to the RISES system, including the Workforce Registry, Licensing System of Record, Provider Portal and Consumer Portal