Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Child Care DHS's Office of Child Care supports the workforce in providing families with equitable access to high-quality, safe, affordable child care. Its Child Care Assistance Program (CCAP) provides subsidies to low income families who meet income guidelines and are working a minimum of 20 hours per week at or above Rhode Island's minimum wage to offset the cost of child care. In addition, the office is home to the RI Head Start Collaboration Office. The office also handles child care licensing and funds a variety of initiatives to support early care and education that providers need to enhance the quality of their programs. Child Care Assistance Program (CCAP) & Head Start Family eligibility and how to apply for CCAP, choosing a child care provider, Head Start information, the difference between Head Start and CCAP and more. Child Care Providers Provider applications, rate charts, licensing forms, background checks, COVID-19 guidance, workforce development opportunities and provider resources CCAP for Child Care Staff Pilot Quality Initiatives Child Care Health Consultation, PDG Pathways, BrightStars, RI Early Learning and Development Standards, SUCCESS and more Research, Reports, Surveys and News PDG reports, COVID-19 Impact Survey, BrightStars Think Tank Recommendations, and child care in the news Early Learning Centers The consumer website allows families to search for providers based on age group served, setting, quality levels, financial assistance, and accreditations. Consumer Statement 2022 – English Consumer Statement 2022 – Spanish Aggregate Data Report 2022 – English Aggregate Data Report 2022 – Spanish