SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Child Care DHS's Office of Child Care supports the workforce in providing families with equitable access to high-quality, safe, affordable child care. Its Child Care Assistance Program (CCAP) provides subsidies to offset the cost of child care to families who meet income eligibility guidelines and are employed at least 20 hours a week, earning at least Rhode Island’s minimum wage, or are participating in approved training or college programs. In addition, the office is home to the RI Head Start Collaboration Office. The office also handles child care licensing and funds a variety of initiatives to continuously improve the quality of early childhood care and education while supporting programs and providers in this process. Child Care Assistance Program (CCAP) & Head Start Family eligibility and how to apply for CCAP, choosing a child care provider, Head Start information, the difference between Head Start and CCAP and more. Child Care Providers Provider applications, rate charts, licensing forms, background checks, COVID-19 guidance, workforce development opportunities and provider resources CCAP for Child Care Staff Pilot Quality Initiatives Child Care Health Consultation, PDG Pathways, BrightStars, RI Early Learning and Development Standards, SUCCESS and more Research, Reports, Surveys and News PDG reports, COVID-19 Impact Survey, BrightStars Think Tank Recommendations, and child care in the news Early Learning Centers The consumer website allows families to search for providers based on age group served, setting, quality levels, financial assistance, and accreditations. Consumer Statement 2024 – English Consumer Statement 2024 – Spanish Aggregate Data Report 2023 – English Aggregate Data Report 2023 – Spanish RISES Workforce Registry Information and training related to the Rhode Island Start Early System (RISES) Workforce Registry