Official State of Rhode Island website
For information about Medicaid Renewals, please visit https://staycovered.ri.gov/
Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
There are multiple ways to apply for RI Department of Human Services benefits and support, and you can apply for multiple programs simultaneously. More information on the rights and responsibilities of our customers can be found here.
Our staff use a state-of-the-art eligibility system known as RIBridges to determine eligibility for our programs and Medicaid, which is administered by the Executive Office of Health and Human Services. The web-based system is also used to get other affordable healthcare coverage options offered by HealthSource RI (HSRI). HSRI is available to answer health coverage questions Monday through Friday 8AM to 6PM through their contact center, 1-855-840-4774. The three state agencies designed RIBridges together.
The following are the ways to apply for DHS benefits and Medicaid.
By going to HealthyRhode RI.
Need help with using the HealthyRhode RI and the Customer Portal? How to guides can be found here.
By filling out the Application for Assistance that is available below in English, Spanish and Portuguese. The application can be mailed to DHS or put in any of our secure drop boxes at all DHS offices and regional locations.
Please mail the completed application to:
RI Department of Human Services
P.O. Box 8709
Cranston, RI 02920-8787
Customers also have the option to fill out a paper application for health coverage only. Applications for health coverage can be downloaded below:
The COVID-19 vaccine is the best way to keep our children safe. The long-term effects of a pediatric COVID case can be serious and last months. The most common side effect of the COVID vaccine, which provides lasting protection, is a sore arm. The best way to protect children against COVID-19, including the Delta variant, is to get them vaccinated.
Like other pediatric vaccines, the COVID-19 vaccine was thoroughly tested on children before being recommended. Finding a vaccine is easy and getting vaccinated is free. Parents will be able to find available vaccine sites, including school-based vaccination clinics, and FAQs at the Rhode Island Department of Health website.
Customers may submit an application in person by putting a paper application in any of our secure drop boxes located at all DHS regional offices. In addition to the availability of in-person services at regional offices, you may seek application assistance and support through outreach vendors.
Fill out applications as honestly and completely as possible. Depending on the benefit(s) or program(s) you are applying for, additional documentation may be needed such as proof of identity, income, assets/resources and expenses.
Click here to view the ways to apply for Long Term Services and Supports, and its Application for Assistance Cover Sheet.
Community-supported application assistance is available with our Supplemental Nutrition Assistance Program (SNAP) vendors. Learn more here.