Apply for DHS Benefits

There are multiple ways to apply for RI Department of Human Services benefits and support, and you can apply for multiple programs simultaneously. More information on the rights and responsibilities of our customers can be found here

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Our staff use a state-of-the-art eligibility system known as RIBridges to determine eligibility for our programs and Medicaid, which is administered by the Executive Office of Health and Human Services. The web-based system is also used to get other affordable healthcare coverage options offered by HealthSource RI (HSRI). HSRI is available to answer health coverage questions Monday through Friday 8AM to 6PM through their contact center, 1-855-840-4774. The three state agencies designed RIBridges together.

The following are the ways to apply for DHS benefits and Medicaid.  

Apply Online

By going to HealthyRhode RI.

  • BEFORE APPLYING ONLINE, please view the HealthSourceRI Browsers table list for the most common internet browsers compatibility. Make sure your web/internet browser is up to date.
  • To apply for any of the available human service programs, select the 'HealthyRhode RI' link shown above.

Need help with using the HealthyRhode RI and the Customer Portal? How to guides can be found here

Apply by Mail

By filling out the Application for Assistance that is available below in English, Spanish and Portuguese. The application can be mailed to DHS or put in any of our secure drop boxes at all DHS offices and regional family centers.

Please mail the completed application to:

RI Department of Human Services 

P.O. Box 8709 

Cranston, RI 02920-8787 

Apply by Phone

By calling our DHS Call Center staff. The Call Center is available Monday through Friday, except holidays, from 8:30AM to 3PM by dialing 1-855-MY-RIDHS (1-855-697-4347).  

Apply in Person

By putting a paper application in any of our secure drop boxes at all DHS offices and regional family centers. In order to keep our customers and staff safe during the pandemic, our lobbies remain closed at this time.

Application Reminders

Fill out applications as honestly and completely as possible. Depending on the benefit(s) or program(s) you are applying for, additional documentation may be needed such as proof of identity, income, assets/resources and expenses. 

Click here to view the ways to apply for Long Term Services and Supports, and its Application for Assistance Cover Sheet.

Community-supported application assistance is available with our Supplemental Nutrition Assistance Program (SNAP) vendors. Learn more here