Applications Update There is an important update regarding application reviews. For more information, visit: https://dhs.ri.gov/programs-and-services
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Acceptable Documents Have you applied for benefits recently? The Executive Office of Health and Human Services, the Rhode Island Department of Human Services, and HealthSourceRI administer a wide range of public assistance programs and services such as food, cash, child care, and medical benefits. In applying for benefits or services, customers may get a request to submit required documents — used to process applications or determine eligibility. Customers have multiple options when submitting required documents to verify information. Please refer to your Additional Documentation Required (ADR) Notice for the list of specific documents you need to provide. If you do not have the specific documents listed in your notice, another document may be used to complete the requested action. A full list of acceptable documents is available below. Complete List of Acceptable Documents PDF file, less than 1mbmegabytes