How Do I For Families | RI Department of Human Services

RIBridges Alert

Alert for DHS customers about a recent data breach. Click here for more info.

RIBridges Updates

The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here.

-Please be advised benefits for the month of December for most programs have already been disbursed.

-DHS regional offices remain open and are processing paper applications and forms at this time.

-The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).

How Do I For Families

How to I apply for food assistance?

Which documents might I need to apply for food assistance?

How can I find out if my family is eligible for temporary cash assistance?

How do I apply for temporary cash assistance?

How do I apply for child care assistance?

How do I get access to child support services?

How do I find help heating my home?

How can I get help repairing or replacing my heating system?

How do I get help preparing my home for inclement weather?

How do I find health coverage in Rhode Island that's right for me or my family?

How can I find more information about Medicaid programs?