Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
How Do I For Families How to I apply for food assistance? Which documents might I need to apply for food assistance? How can I find out if my family is eligible for temporary cash assistance? How do I apply for temporary cash assistance? How do I apply for child care assistance? How do I get access to child support services? How do I find help heating my home? How can I get help repairing or replacing my heating system? How do I get help preparing my home for inclement weather? How do I find health coverage in Rhode Island that's right for me or my family? How can I find more information about Medicaid programs?