Call Center Update The Call Center has expanded the options available at 1-855-697-4347 when callers select menu option 2. Starting July 2024, callers using option 2 can now receive on-the-go information on their Rhode Island Works, Child Care Assistance, and General Public Assistance cases. This is in addition to the information already available for SNAP and Medicaid cases. Learn more about the improved functionality here: https://dhs.ri.gov/resources
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Energy Assistance Programs DHS works to ensure that all Rhode Islanders have access to home energy and other energy efficiency improvements with our four energy assistance programs. The goal is to keep families and individuals warm in the cold weather months. LIHEAP: Low Income Home Energy Assistance Program Eligibility details, how to apply, newsletters and more. WAP: Weatherization Assistance Program Eligibility details, how to apply and contractor details and responsibilities. HSRRP: Heating System Repair and Replacement Program Eligibility details, how to apply and information for prospective heating contractors.