Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Warwick Office Update The DHS regional office, located at 195 Buttonwoods Ave., Warwick, has returned to its regularly posted schedule. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices also remain available for customers.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Energy Assistance Programs DHS works to ensure that all Rhode Islanders have access to home energy and other energy efficiency improvements with our four energy assistance programs. The goal is to keep families and individuals warm in the cold weather months. LIHEAP: Low Income Home Energy Assistance Program Eligibility details, how to apply, and more. WAP: Weatherization Assistance Program Eligibility details, how to apply and contractor details and responsibilities. HSRRP: Heating System Repair and Replacement Program Eligibility details, how to apply and information for prospective heating contractors.