DHS Offices

Technology Adoption Days

DHS has introduced Technology Adoption Days, which provides weekly opportunities for customers to learn how to use the agency's digital resources. Tech Adoption Days are held every Wednesday from 8:30 a.m. to 4 p.m. Read the full press release online. Additional supporting materials are available here. 

Pastore Building
Louis Pasteur Building

Customers have access to benefits and our staff through the following channels:

  • Customer Portal: login to your portal to access your benefits, instructions can be found on the Helpful Technology Resources page
  • Phone: 1-855-MY-RIDHS (1-855-697-4347)
  • Drop Boxes: Leave materials in the secure drop boxes at all our regional offices

See below for more information about the DHS Call Center and the DHS regional offices serving Rhode Islanders throughout our State.

DHS Call Center

Hours: Many of the self-service options are available to you 24 hours a day, 7 days a week. If you need to speak with a representative, our hours of operations are 8:30 a.m. to 3 p.m. on Monday, Tuesday, Thursday and Friday, except holidays.

For general information on SNAP, RI Works, Child Care Assistance, EBT Cards, General Public Assistance, RIte Care, and other agency programs

1-855-MY-RIDHS (1-855-697-4347) 

Additional resource info lines can be found on our Contact Us page. 

Document Scanning Centers 

Document Scanning Center new locations in Providence and Pawtucket

Did you know Document Scanning Centers at our 125 Holden Street and 249 Roosevelt Avenue offices can help customers open and update their cases in as little as 10 minutes? It is a fast, easy, and convenient process, designed to save customers time. Community partner resources are available below:

Regional Offices

Regular in-person services at regional offices are available Monday, Tuesday, Thursday, and Friday, except holidays, from 8:30 a.m. to 4 p.m. DHS provides weekly opportunities for customers to learn how to access the Customer Portal and mobile app as part of Technology Adoption Days, held at regional offices every Wednesday. 

Please note offices with Document Scanning Centers are are marked with an asterisk (*)

 

Providence* 

1 Reservoir Avenue

Providence, RI 02907

1-855-MY-RIDHS (1-855-697-4347)

FAX: 1-401-462-8214

Directions

Providence*

125 Holden Street

Providence, RI 02908

1-855-MY-RIDHS (1-855-697-4347)

FAX: 1-401-462-8052

Directions

Pawtucket*

249 Roosevelt Avenue

Pawtucket, RI 02860

1-855-MY-RIDHS (1-855-697-4347)

FAX:1-401-721-6659

Directions

Woonsocket

219 Pond Street

Woonsocket, RI 02895

1-855-MY-RIDHS (1-855-697-4347)

FAX:1-401-235-1273

Directions

Warwick

195 Buttonwoods Avenue

Warwick, RI 02886

1-855-MY-RIDHS (1-855-697-4347)

FAX:1-401-736-1442 or 1-401-736-1443

Directions

South County 

4808 Tower Hill Road, Suite G1

Wakefield, RI 02879

1-855-MY-RIDHS (1-855-697-4347)

FAX:1-401-782-4316

Directions

Newport County

31 John Clarke Road

Middletown, RI 02842

 1-855-MY-RIDHS (1-855-697-4347)

FAX:1-401-619-7201

Directions

DHS Long Term Services and Supports (LTSS)

Mailing Address: P.O. Box 8709, Cranston, RI 02920

Fax: 1-401-574-9915

Administrative 

Department of Human Services 

Louis Pasteur Building 57

25 Howard Avenue

Cranston, RI 02920

Directions

Office of Child Support Services

77 Dorrance Street

Providence, RI 02903

1-401-458-4400

FAX:1-401-458-4465

Directions

Office of Rehabilitation Services

40 Fountain Street

Providence, RI 02903

1-401-421-7005

TTY 1-800-745-5555

Español 1-401-272-8090

Directions

RI Veterans Home

480 Metacom Avenue

Bristol, RI 02809

1-401-253-8000

FAX:1-401-254-1340

Directions

RI Veterans Memorial Cemetery

301 South County Trail

Exeter, RI 02822

1-401-268-3088

FAX:1-401-295-8797

Directions