DHS Offices

Customers have access to benefits and our staff through the following channels:

Pastore Building — Louis Pasteur Building

Customer Portal: login to your portal to access your benefits, instructions can be found on the Helpful Technology Resources page
Phone: 1-855-MY-RIDHS (1-855-697-4347)
Drop Boxes: Leave materials in the secure drop boxes at all our regional offices

See below for more information about the DHS Call Center and the DHS regional offices serving Rhode Islanders throughout our State.

DHS Call Center

Hours: Many of the self-service options are available to you 24 hours a day, 7 days a week. If you need to speak with a representative, our hours of operations are 8:30 a.m. to 3 p.m. on Monday, Tuesday, Thursday and Friday, except holidays.

For general information on SNAP, RI Works, Child Care Assistance, EBT Cards, General Public Assistance, RIte Care, and other agency programs

1-855-MY-RIDHS (1-855-697-4347)

Additional resource info lines can be found on our Contact Us page.

Regional Offices

Regional offices are open Monday through Friday, except holidays, from 8:30 a.m. to 4 p.m.

Providence

1 Reservoir Avenue

Providence, RI 02907

1-855-MY-RIDHS (1-855-697-4347)

FAX: 1-401-462-8052

Directions

The Reservoir Avenue office in Providence is also the location of the Document Scanning Center (the entrance is located at the back of the building).

Pawtucket

249 Roosevelt Avenue

Pawtucket, RI 02860

1-855-MY-RIDHS (1-855-697-4347)

FAX:1-401-721-6659

Directions

Woonsocket

219 Pond Street

Woonsocket, RI 02895

1-855-MY-RIDHS (1-855-697-4347)

FAX:1-401-235-1273

Directions