DHS Offices Due to COVID-19, DHS has closed all customer-facing lobby operations. It is important to emphasize that those who need our Department still have access to benefits and our staff through the following channels: Louis Pasteur Building Customer Portal: login to your portal to access your benefits, instructions can be found on the Helpful Technology Resources page Phone: 1-855-MY-RIDHS (1-855-697-4347) Drop Boxes: Leave materials in the secure drop boxes at all our offices See below for the DHS office locations serving Rhode Islanders throughout our State. DHS Call Center For general information on SNAP, RI Works, Child Care Assistance, EBT Cards, General Public Assistance, RIte Care, and other agency programs 1-855-MY-RIDHS (1-855-697-4347) Resource Info Lines RIte Share 1-401-462-0311 Electronic Benefit Transfer (EBT) EBT Edge Customer Service 1-888-979-9939 Office of Child Support Services 1-401-458-4400 Earned Income Tax Credit Information IRS Call Center 1-800-829-1040 Locating Child Care in Your Area RI Child Care Resource & Referral Center 1-401-739-6100 BrightStars Medicaid Provider Help Desk (in-state and long-distance callers) 1-401-784-8100 (in-state toll calls and border communities) 1-800-964-6211 Regional Family Centers Providence 206 Elmwood Avenue Providence, RI 02907 1-855-MY-RIDHS (1-855-697-4347) FAX:1-401-415-8349 or 1-401-415-8557 Directions Pawtucket 249 Roosevelt Avenue Pawtucket, RI 02860 1-855-MY-RIDHS (1-855-697-4347) FAX:1-401-721-6659 Directions Woonsocket 219 Pond Street Woonsocket, RI 02895 1-855-MY-RIDHS (1-855-697-4347) FAX:1-401-768-3131 Directions Warwick 195 Buttonwoods Avenue Warwick, RI 02886 1-855-MY-RIDHS (1-855-697-4347) FAX:1-401-736-1442 or 1-401-736-1443 Directions South County Regional Family Center 4808 Tower Hill Road, Suite G1 Wakefield, RI 02879 1-855-MY-RIDHS (1-855-697-4347) FAX:1-401-782-4316 Directions Newport Regional Family Center 31 John Clarke Road Middletown, RI 02842 1-855-MY-RIDHS (1-855-697-4347) FAX:1-401-619-7201 Directions Administrative Offices Department of Human Services Louis Pasteur Building 57 25 Howard Avenue Cranston, RI 02920 Directions Long Term Services and Supports 206 Elmwood Avenue Providence, RI 02907 1-401-415-8455 FAX:1-401-415-8421 or 1-401-415-8422 Directions Office of Child Support Services 77 Dorrance Street Providence, RI 02903 1-401-458-4400 FAX:1-401-458-4465 Directions Office of Rehabilitation Services 40 Fountain Street Providence, RI 02903 1-401-421-7005 TTY 1-800-745-5555 Español 1-401-272-8090 Directions RI Veterans Home 480 Metacom Avenue Bristol, RI 02809 1-401-253-8000 FAX:1-401-254-1340 Directions RI Veterans Memorial Cemetery 301 South County Trail Exeter, RI 02822 1-401-268-3088 FAX:1-401-295-8797 Directions
