Official State of Rhode Island website
For information about Medicaid Renewals, please visit https://staycovered.ri.gov/
Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Customers have access to benefits and our staff through the following channels:
See below for more information about the DHS Call Center and the DHS regional offices serving Rhode Islanders throughout our State.
Hours: Many of the self-service options are available to you 24 hours a day, 7 days a week. If you need to speak with a representative, our hours of operations are 8:30 a.m. to 3 p.m. on Monday, Tuesday, Thursday and Friday, except holidays.
For general information on SNAP, RI Works, Child Care Assistance, EBT Cards, General Public Assistance, RIte Care, and other agency programs
Additional resource info lines can be found on our Contact Us page.
Regional offices are open Monday through Friday, except holidays, from 8:30 a.m. to 4 p.m.
1 Reservoir Avenue
Providence, RI 02907
The Reservoir Avenue office in Providence is also the location of the Document Scanning Center (the entrance is located at the back of the building).
249 Roosevelt Avenue
Pawtucket, RI 02860
219 Pond Street
Woonsocket, RI 02895
195 Buttonwoods Avenue
Warwick, RI 02886
FAX:1-401-736-1442 or 1-401-736-1443
4808 Tower Hill Road, Suite G1
Wakefield, RI 02879
31 John Clarke Road
Middletown, RI 02842
Department of Human Services
Louis Pasteur Building 57
25 Howard Avenue
Cranston, RI 02920
Office of Child Support Services
77 Dorrance Street
Providence, RI 02903
Office of Rehabilitation Services
40 Fountain Street
RI Veterans Home
480 Metacom Avenue
Bristol, RI 02809
RI Veterans Memorial Cemetery
301 South County Trail
Exeter, RI 02822