SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Regulations The Rhode Island Secretary of State’s office is the official repository of all state agency rules and regulations. All up-to-date DHS rules are filed on the Secretary of State’s (SOS) website. You can search for a specific rule or regulation by date, title or by keyword as well as read them in different languages by going to the SOS website's Final Rules and Regulations Database Search section. Despite our best efforts to ensure the accuracy of the DHS rules located in both websites, time lags and discrepancies sometimes occur. A paper version of the DHS Rules and Regulations is available on-site at the Rhode Island State Archives Office, 337 Westminster Street, Providence, RI 02903. For a list of newly adopted Medicaid rules, you may visit the Proposed and Pending Actions page located on the Executive Office of Health and Human Services (EOHHS) website. For the COVID-19 updates regarding the Medicaid Program, refer to the Medicaid State Plan and 1115 Waiver page located on the Executive Office of Health and Human Services (EOHHS) website. For the most up-to-date accurate Medicaid rules, please go to the Secretary of State Website. Below are relevant Administrative Procedures and Rules & Regulations. DHS Administrative Procedures Petition for Promulgation of Rules Vets Adoption PDF file, less than 1mbmegabytes Declaratory Order Petitions Adoption PDF file, less than 1mbmegabytes 218-RICR-60-00-3 Conduct Of Public Hearings PDF file, less than 1mbmegabytes Office of Veterans Services Administrative Procedures Petition for Promulgation of Rules Vets Adoption PDF file, less than 1mbmegabytes Declaratory Order Petitions Adoption Vets Affairs PDF file, less than 1mbmegabytes DHS Code of Rules Child Care Assistance Program (218-RICR-20-00-4) Child Care Assistance Program Rules and Regulations (218-RICR-20-00-4) Child Care Assistance Program for Child Care Educators and Child Care Staff Rules and Regulations (218-RICR-20-00-13) Child Care Assistance Program for Child Care Educators and Child Care Staff Rules and Regulations (218-RICR-20-00-13) Child Care Licensing Child Care Center and School Age Program Regulations for Licensure (218-RICR-70-00-1) Family Child Care Home Regulations for Licensure (218-RICR-70-00-2) Group Family Child Care Home Regulations for Licensure (218-RICR-70-00-7) Rules and Regulations Governing the Early Childhood Care and Education Capital Fund (218-RICR-70-00-12) Child Support Services (218-RICR-30-00-1) 218-RICR-30-00-1 Child Support Program Rules Regulations PDF file, less than 1mbmegabytes General Provisions (218-RICR-10-00-1) General Provisions (218-RICR-10-00-1) Gen Prov EMER-COVID-19-REG11036-20200401162546 PDF file, less than 1mbmegabytes OHHS-121 Appeals Instructions And Form (rev.11/16) PDF file, less than 1mbmegabytes General Public Assistance (218-RICR-20-00-3) General Public Assistance (218-RICR-20-00-3) Office of Healthy Aging 218-RICR-40-00-1 Governing The Long Term Care Ombudsperson Program PDF file, less than 1mbmegabytes 218-RICR-40-00-2 Governing The Pharmaceutical Assistance To The Elderly Program PDF file, less than 1mbmegabytes 218-RICR-40-00-3 Governing Security For Housing For The Elderly PDF file, less than 1mbmegabytes 218-RICR-40-00-4 Home And Community Care Final (Effective 4.5.2022) PDF file, less than 1mbmegabytes 218-RICR-40-00-5 Certification of Case Management Agencies PDF file, less than 1mbmegabytes 218-RICR-40-00-06 Governing The Prescription Drug Discount Program For The Uninsured PDF file, less than 1mbmegabytes Office of Rehabilitation Services VR218-RICR-50-00-1-9766 PDF file, less than 1mbmegabytes SS-IL218-RICR-50-00-2-9769 PDF file, less than 1mbmegabytes BEP218-RICR-50-00-3-9768 PDF file, less than 1mbmegabytes Office of Veterans Services: Veterans Home 180-RICR-10-00-2 Administrative Procedures For The Billing And Collection Of Maintenance Fees PDF file, less than 1mbmegabytes 180-RICR-10-00-3 Rhode Island Veterans Home General Rules Rhode Island Veterans Home PDF file, less than 1mbmegabytes Office of Veterans Services: Veterans Memorial Cemetery 180-RICR-20-00-1 RI Veterans Memorial Cemetery PDF file, less than 1mbmegabytes Refugee Assistance (218-RICR-20-00-6) Refugee Assistance Program (218-RICR-20-00-6) RI Works (218-RICR-20-00-2) Rhode Island Works Program Rules and Regulations (218-RICR-20-00-22) Social Services (218-RICR-20-00-7) Social Services (218-RICR-20-00-7) SSI and SSP Programs (218-RICR-20-00-5) Supplemental Security Income and State Supplemental Payment Rules and Regulations (218-RICR-20-00-5) Supplemental Nutrition Assistance Program (218-RICR-20-00-1) Supplemental Nutrition Assistance Program (218-RICR-20-00-1)
218-RICR-40-00-2 Governing The Pharmaceutical Assistance To The Elderly Program PDF file, less than 1mbmegabytes
218-RICR-40-00-06 Governing The Prescription Drug Discount Program For The Uninsured PDF file, less than 1mbmegabytes
180-RICR-10-00-2 Administrative Procedures For The Billing And Collection Of Maintenance Fees PDF file, less than 1mbmegabytes
180-RICR-10-00-3 Rhode Island Veterans Home General Rules Rhode Island Veterans Home PDF file, less than 1mbmegabytes