Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Regulations The Rhode Island Secretary of State’s office is the official repository of all state agency rules and regulations. All up-to-date DHS rules are filed on the Secretary of State’s (SOS) website. You can search for a specific rule or regulation by date, title or by keyword as well as read them in different languages by going to the SOS website's Final Rules and Regulations Database Search section. Despite our best efforts to ensure the accuracy of the DHS rules located in both websites, time lags and discrepancies sometimes occur. A paper version of the DHS Rules and Regulations is available on-site at the Rhode Island State Archives Office, 337 Westminster Street, Providence, RI 02903. For a list of newly adopted Medicaid rules, you may visit the Proposed and Pending Actions page located on the Executive Office of Health and Human Services (EOHHS) website. For the COVID-19 updates regarding the Medicaid Program, refer to the Medicaid State Plan and 1115 Waiver page located on the Executive Office of Health and Human Services (EOHHS) website. For the most up-to-date accurate Medicaid rules, please go to the Secretary of State Website. Below are relevant Administrative Procedures and Rules & Regulations. DHS Administrative Procedures Petition for Promulgation of Rules Vets Adoption PDF file, less than 1mbmegabytes Declaratory Order Petitions Adoption PDF file, less than 1mbmegabytes 218-RICR-60-00-3 Conduct Of Public Hearings PDF file, less than 1mbmegabytes Office of Veterans Services Administrative Procedures Petition for Promulgation of Rules Vets Adoption PDF file, less than 1mbmegabytes Declaratory Order Petitions Adoption Vets Affairs PDF file, less than 1mbmegabytes DHS Code of Rules Child Care Assistance Program (218-RICR-20-00-4) 218-RICR-20-00-4 Child Care Assistance Program Rules and Regulations (effective 4.1.23) PDF file, less than 1mbmegabytes 218-RICR-20-00-13 Child Care Assistance Program for Child Care Educators and Child Care Staff (effective 11.28.23) PDF file, less than 1mbmegabytes Child Care Licensing 218-RICR-70-00-2 Family Child Care Home Regulations for Licensure.pdf PDF file, less than 1mbmegabytes 218-RICR-70-00-7 Group Family Child Care Home Regulations for Licensure PDF file, less than 1mbmegabytes 218-RICR-70-00-12 Rules and Regulations Governing the Early Childhood Care and Education PDF file, less than 1mbmegabytes 218-RICR-70-00-1 Child Care Center and School Age Program Regulations for Licensure (Effective 11.29.23) PDF file, less than 1mbmegabytes Child Support Services (218-RICR-30-00-1) 218-RICR-30-00-1 Child Support Program Rules Regulations PDF file, less than 1mbmegabytes General Provisions (218-RICR-10-00-1) Gen Prov EMER-COVID-19-REG11036-20200401162546 PDF file, less than 1mbmegabytes 218-RICR-10-00-1 General Provisions PDF file, less than 1mbmegabytes OHHS-121 Appeals Instructions And Form (rev.11/16) PDF file, less than 1mbmegabytes General Public Assistance (218-RICR-20-00-3) 218-20-00-3 General Public Assistance Program PDF file, less than 1mbmegabytes Office of Healthy Aging 218-RICR-40-00-1 Governing The Long Term Care Ombudsperson Program PDF file, less than 1mbmegabytes 218-RICR-40-00-2 Governing The Pharmaceutical Assistance To The Elderly Program PDF file, less than 1mbmegabytes 218-RICR-40-00-3 Governing Security For Housing For The Elderly PDF file, less than 1mbmegabytes 218-RICR-40-00-4 Home And Community Care Final (Effective 4.5.2022) PDF file, less than 1mbmegabytes 218-RICR-40-00-5 Certification of Case Management Agencies PDF file, less than 1mbmegabytes 218-RICR-40-00-06 Governing The Prescription Drug Discount Program For The Uninsured PDF file, less than 1mbmegabytes Office of Rehabilitation Services VR218-RICR-50-00-1-9766 PDF file, less than 1mbmegabytes SS-IL218-RICR-50-00-2-9769 PDF file, less than 1mbmegabytes BEP218-RICR-50-00-3-9768 PDF file, less than 1mbmegabytes Office of Veterans Services: Veterans Home 180-RICR-10-00-2 Administrative Procedures For The Billing And Collection Of Maintenance Fees PDF file, less than 1mbmegabytes 180-RICR-10-00-3 Rhode Island Veterans Home General Rules Rhode Island Veterans Home PDF file, less than 1mbmegabytes Office of Veterans Services: Veterans Memorial Cemetery 180-RICR-20-00-1 RI Veterans Memorial Cemetery PDF file, less than 1mbmegabytes Refugee Assistance (218-RICR-20-00-6) Refugee Assistance Program PDF file, less than 1mbmegabytes RI Works (218-RICR-20-00-2) 218-RICR-20-00-2 RI Works Program (Effective 11.11.2022) PDF file, about 993kbkilobytes Social Services (218-RICR-20-00-7) 218-RICR-20-00-7 Social Services Program PDF file, less than 1mbmegabytes SSI and SSP Programs (218-RICR-20-00-5) 218-RICR-20-00-5 Supplemental Security Income and State Supplemental Payment Rules and Regulations effective 11.2.2023 PDF file, less than 1mbmegabytes Supplemental Nutrition Assistance Program (218-RICR-20-00-1) 218-RICR-20-00-1 Supplemental Nutrition Assistance Program (SNAP) effective 5.14.2023.pdf PDF file, less than 1mbmegabytes
218-RICR-20-00-4 Child Care Assistance Program Rules and Regulations (effective 4.1.23) PDF file, less than 1mbmegabytes
218-RICR-20-00-13 Child Care Assistance Program for Child Care Educators and Child Care Staff (effective 11.28.23) PDF file, less than 1mbmegabytes
218-RICR-70-00-2 Family Child Care Home Regulations for Licensure.pdf PDF file, less than 1mbmegabytes
218-RICR-70-00-7 Group Family Child Care Home Regulations for Licensure PDF file, less than 1mbmegabytes
218-RICR-70-00-12 Rules and Regulations Governing the Early Childhood Care and Education PDF file, less than 1mbmegabytes
218-RICR-70-00-1 Child Care Center and School Age Program Regulations for Licensure (Effective 11.29.23) PDF file, less than 1mbmegabytes
218-RICR-40-00-2 Governing The Pharmaceutical Assistance To The Elderly Program PDF file, less than 1mbmegabytes
218-RICR-40-00-06 Governing The Prescription Drug Discount Program For The Uninsured PDF file, less than 1mbmegabytes
180-RICR-10-00-2 Administrative Procedures For The Billing And Collection Of Maintenance Fees PDF file, less than 1mbmegabytes
180-RICR-10-00-3 Rhode Island Veterans Home General Rules Rhode Island Veterans Home PDF file, less than 1mbmegabytes
218-RICR-20-00-5 Supplemental Security Income and State Supplemental Payment Rules and Regulations effective 11.2.2023 PDF file, less than 1mbmegabytes
218-RICR-20-00-1 Supplemental Nutrition Assistance Program (SNAP) effective 5.14.2023.pdf PDF file, less than 1mbmegabytes