Official State of Rhode Island website
For information about Medicaid Renewals, please visit https://staycovered.ri.gov/
Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Kimberly Merolla-Brito, Director
25 Howard Avenue, Building 57
Cranston, Rhode Island 02920
Public Records Request Guidelines
Under the Access to Public Records Act (APRA)
Access to Public Records Act
R.I. Gen. Laws § 38-2-1 ET SEQ
The RI Department of Human Services (DHS) adheres to the Access to Public Records Act, R.I. Gen. Laws § 38-2-1, et seq., and has instituted the following procedures for the public to obtain public records:
Each state agency has its own APRA forms and procedures. The DHS Public Records Request Form should be used for requesting documents of public assistance programs administered by the RI Department of Human Services ONLY.
Mail the Public Records Request Form to:
Fax to: 401-462-6594
Email to: Linda Shumate or Justine Fitzpatrick.
If, after review of your request, the Department determines that the requested records are exempt from disclosure for a reason set forth in the Access to Public Records Act, the Department reserves its right to claim such exemption.
Note: If you choose to pick up the records, but did not include identifying information on this form (name, etc.), please contact Linda Shumate or Justine Fitzpatrick at (401) 462-2121 with the date you made the request and the records requested. Thank you