SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
RI Health Source Common Internet Browsers Customers Please Note BEFORE APPLYING ONLINE, please view the HealthSourceRI Browsers table list below for the most common internet browsers compatibility. MAKE SURE YOUR WEB BROWSER IS UP TO DATE. The following table lists the most common internet browsers. The table lists each browser with the compatibility of TLSv1.2 for recent versions. BROWSER TLS COMPATIBILITY NOTES Microsoft Edge Compatible by default Microsoft Internet Explorer (IE) Review the Internet Explorer Support for TLSv1.2 article for detailed information and instructions. Desktop and mobile IE version 11 Compatible by default Desktop IE versions 9 and 10 Capable when run in Windows 7 or newer, but not by default. Review the Internet Explorer Support for TLSv1.2 article to enable TLS 1.2 encryption. Windows Vista and older operating systems, such as Windows XP, are not compatible with TLS 1.2 encryption. Desktop IE versions 8 and below Not compatible or stable with TLS 1.2 encryption. Mozilla Firefox Compatible with the most recent, stable version, regardless of operating system Firefox 27 and higher Compatible by default Firefox 23 to 26 Capable, but not by default. Firefox 22 and below Not compatible with TLS 1.2 or higher encryption. Google Chrome Compatible with the most recent, stable version, regardless of operating system Google Chrome 38 and higher Compatible by default Google Chrome 22 to 37 Capable when run in Windows XP SP3, Vista, or newer (desktop), OS X 10.6 (Snow Leopard) or newer (desktop), or Android 2.3 (Gingerbread) or newer (mobile) Google Chrome 21 and below Not compatible with TLS 1.2 encryption. Google Android OS Android 6.0 (Marshmellow) and higher Compatible by default Android 5.0 (Lollipop) and higher Compatible by default Android 4.4 (KitKat) to 4.4.4 Capable, but not by default. Android 4.3 (Jelly Bean) and below Not compatible with TLS 1.2 encryption. Apple Safari Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher Compatible by default Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below Not compatible with TLS 1.2 encryption. Mobile Safari versions 5 and higher for iOS 5 and higher Compatible by default Mobile Safari for iOS 4 and below Not compatible with TLS 1.2 encryption.