DHS Pawtucket Office | RI Department of Human Services

RIBridges Alert

Alert for DHS customers about a recent data breach. Click here for more info.

If you try to navigate to the HealthyRhode website and are instead sent to the CyberAlert website, please delete your browsing history, also known as clearing your cache, and try again.

Si intenta navegar al sitio web de HealthyRhode y, en cambio, se le envía al sitio web de CyberAlert, elimine su historial de navegación, también conocido como borrar su caché, y vuelva a intentarlo.

Applications Update

There is an important update regarding application reviews. For more information, visit: https://dhs.ri.gov/programs-and-services

RIBridges Update

The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here.

- The Call Center (1-855-697-4347) will be offering extended hours Monday-Friday and take incoming calls from 4-6:30 p.m. to assist all callers in the queue.

Applying for Benefits

The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available to new customers at this time. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.

DHS Pawtucket Office

249 Roosevelt Ave
Pawtucket, RI 02860
United States

(855) 697-4347

Office hours

Sunday: Closed

Monday: 8:30 am-4:00 pm

Tuesday: 8:30 am-4:00 pm

Wednesday: 8:30 am-4:00 pm (Technology Adoption Day)

Thursday: 8:30 am-4:00 pm

Friday: 8:30 am-4:00 pm

Saturday: Closed

41.881251, -71.382072

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