Contact Us Online | RI Department of Human Services

RIBridges Alert

Alert for DHS customers about a recent data breach. Click here for more info.

If you try to navigate to the HealthyRhode website and are instead sent to the CyberAlert website, please delete your browsing history, also known as clearing your cache, and try again.

Si intenta navegar al sitio web de HealthyRhode y, en cambio, se le envía al sitio web de CyberAlert, elimine su historial de navegación, también conocido como borrar su caché, y vuelva a intentarlo.

Applying for Benefits

The customer portal, healthyrhode.ri.gov, is now available to all new and existing users. The HealthyRhode mobile app is unavailable at this time. You can continue to apply for benefits using the online portal, by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.

RIBridges Update

The RIBridges system managed by Deloitte is back online for new and existing customers. Please note individuals who received a letter regarding the breach have until April 30, 2025, to be able to sign up for five years of free credit monitoring services through Experian. Customers can take additional steps today to protect themselves including, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here.

- The Call Center (1-855-697-4347) will be offering extended hours from 4-630 p.m. on Monday (2/17) and Wednesday (2/19) to assist all callers in the queue.

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