SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Child Care Providers Advised to Close for this Week: March 16-20, 2020 Published on Monday, March 16, 2020 In an abundance of caution, the State of RI is now advising all child care programs (both family child care and center-based providers) to close effective March 16, 2020, for the week. Child care providers were notified over the weekend. We understand the impact this will have on working families, and are working diligently to design plans to provide care for professionals critical to the response of the coronavirus (COVID-19). There are many questions for families and the State is working on responding with more information as soon as we can. We are doing the same with our valued providers, and they have been in contact with DHS's Office of Child Care with their specific questions. Please know we are coordinating closely with our federal partners on this. For latest updates, questions or guidance related to COVID-19, please continue to contact the RI Department of Health by phone at 401-222-8022 or by checking its website (see link below). State of RI Department of Health