RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
P-EBT Update Published on Monday, November 23, 2020 The federal Food and Nutrition Service (FNS) has recently provided States with guidance to continue giving Pandemic EBT (P-EBT) benefits for October 1, 2020 through September 30, 2021. A student is eligible for P-EBT if - The student would be eligible for free or reduced-price meals if the National School Lunch and Breakfast programs were operating normally, AND IF - The student does not receive free or reduced-price meals at the school because the school is closed or has been operating with reduced attendance or hours for at least 5 consecutive days in the current school year. "Operating with reduced attendance or hours" is new. This would apply to schools with a hybrid schedule where students attend some days in person and others virtually for at least 5 consecutive days. The benefit amount is $5.86 per day. Families do not have to apply for this benefit. The Department of Human Services (DHS) will be working with the RI Department of Education (RIDE) to receive student information from the schools. Benefits will either be placed on the student's current P-EBT card or SNAP EBT card. If a student is newly eligible and is not receiving SNAP benefits, a P-EBT card will be mailed to the student at the address on file with the school. DHS must receive approval from FNS before issuing benefits. Once approved, benefits will be issued back to October 1 and DHS will share the dates that benefits will be given at that time.