RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
RI Works Benefit Increase is Almost Here! Published on Friday, August 13, 2021 Approved in the legislative session that ended earlier this summer, the Rhode Island Works (RIW) cash assistance benefit increased by 30 percent, effective July 1, 2021. The RI Department of Human Services (DHS) needed time to update our system, but on August 16, 2021, RIW recipients will have two payments added to their EBT card: their normal RIW benefit AND a one-time payment of the additional benefits you should have received in July and August For example, if a RIW family of three usually receives $554 a month, on August 16th, they will have two deposits on their EBT card. Their normal RIW benefit: $277 (one half of their monthly benefit amount without the increase) Their one-time payment: $334 (the difference between $721 and $554 multiplied by the two months: July and August. $167 X 2= $334) The new, higher benefit amount will be issued starting September 1, 2021. RIW cash assistance will continue to be issued twice monthly with payments on the 1st and the 16th. Below is a chart with examples of what the benefit change may be for RIW families. The last column shows the amounts they will receive starting September 1, 2021. Larger households will also receive an increased benefit. If your family does NOT live in Public or Subsidized Housing RIW Household size If your family has been receiving Your new monthly benefit will be On the 1st and 16th you will receive 1 $327 $425 $212.50 2 $449 $584 $292.00 3 $554 $721 $360.50 4 $634 $825 $412.50 If your family LIVES in Public or Subsidized Housing RIW Household size If your family has been receiving Your new monthly benefit will be On the 1st and 16th you will receive 1 $277 $360 $180.00 2 $399 $519 $259.50 3 $504 $656 $328.00 4 $584 $760 $380.00 RIW recipients will also receive a Benefit Decision Notice telling them that their benefits have changed. Most people will receive a notice indicating their RI Works benefits have increased due to correction made to their case. The information about their “one-time payment” will be on the notice under the section “Corrected RI Works Benefit Issued”. The Benefit Decision Notice may also have information about a change in other benefits, such as SNAP, due to their RI Works benefit increase or other program changes. Other changes to your household income or size could also impact their benefit amount. If RIW recipients have questions about the amounts added to their card, they should call 1-855-MY-RIDHS (1-855-697-4347) Monday through Friday, except holidays, from 8:30AM to 3PM.