Reservoir Office Document Scanning Center Update The Document Scanning Center (DSC) at Reservoir Avenue in Providence will be closing at noon daily starting the week of September 16. This adjustment will ensure customers seeking services at this DSC will have a consistent, high-quality experience when only needing to scan documents. The other DSCs, at 125 Holden Street in Providence and 249 Roosevelt Avenue in Pawtucket, are not affected by this adjustment and will continue to operate all day during regular business hours. This update will remain in effect until further notice.
SNAP Cost of Living Adjustment Update Supplemental Nutrition Assistance Program (SNAP) beneficiaries will see a change to their benefits due to the annual Cost of Living Adjustment (COLA) that occurs at the start of every federal fiscal year (Oct. 1). Learn more about the upcoming changes here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-0
Call Center Update The Call Center has expanded the options available at 1-855-697-4347 when callers select menu option 2. Starting July 2024, callers using option 2 can now receive on-the-go information on their Rhode Island Works, Child Care Assistance, and General Public Assistance cases. This is in addition to the information already available for SNAP and Medicaid cases. Learn more about the improved functionality here: https://dhs.ri.gov/resources
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
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