Call Center Update The Call Center has expanded the options available at 1-855-697-4347 when callers select menu option 2. Starting July 2024, callers using option 2 can now receive on-the-go information on their Rhode Island Works, Child Care Assistance, and General Public Assistance cases. This is in addition to the information already available for SNAP and Medicaid cases. Learn more about the improved functionality here: https://dhs.ri.gov/resources
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Customer Portal Support Name First Last Phone Number Email DHS Case ID (if available) Customer Portal Username Date and time issue was experienced Date and time issue was experienced: Date Date and time issue was experienced: Time Check any warning messages you saw: Oops You have a duplicate account Your account has been locked Someone else is accessing your account H2 No warning message/other warning message Check what you were trying to do: Create an account Log into an account Check to see if you have an account Reset a username or password Apply for a new program Renew a program Report a change Other Describe your customer portal issue CAPTCHA What code is in the image? Enter the characters shown in the image. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Leave this field blank