Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Call Center Update DHS offices will be closed July 4 in observance of the holiday. To help ensure customers have ample opportunity to connect with DHS staff the week of July 4, the Call Center will adjust its schedule to take incoming calls Monday-Wednesday and Friday from 8:30 a.m. to 3 p.m. The Call Center will return to its normal schedule the following week.
Summer EBT Update This summer, families with school-age children who were income-eligible for free or reduced-price meals during the 2023-2024 school year will receive SUN Bucks (formerly Summer EBT), a $120 dollar benefit per child that can be used to buy groceries. Families will either see the benefit added to their SNAP EBT card or to a separate SUN Bucks card that will be mailed this month. Benefits will be available to use beginning July 1. If you have questions about SUN bucks, please call United Way of Rhode Island at 2-1-1. Additional information about SUN buck can be found here: https://dhs.ri.gov/sun-bucks
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Additional Help for SNAP Recipients and Rhode Island Works Families Published on Wednesday, June 10, 2020 Starting June 10, 2020 for the first time, the Supplemental Nutrition Assistance Program (SNAP) participants will be able to select and pay for their groceries online using their EBT card at Amazon and at participating Walmart stores. Households can purchase the same food online that they would normally purchase in the store at Walmart. As Governor Raimondo recently remarked, we want families and individuals to have as many food access options as possible, particularly if they are sick or have underlying health conditions and need to stay home. The Department of Human Services (DHS) also recently received approval to issue a Rhode Island Works emergency payment to families currently receiving these RI Works benefits. This payment is to help offset expenses that may have occurred during this pandemic. The $1.6M through the CARES Act will help 3,700 Rhode Island Works families and is a one-time payment for families who were eligible in either April or May and are receiving benefits in June. The funds will be put on parents' EBT cards on June 19, 2020.