RIW UPDATE: First August Payments & Clothing Allowance

Office Update

Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.

Attention RI SNAP Beneficiaries

Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.

Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.

Important Vendor Notice: RFP Extended

The Rhode Island Works FFY25 solicitation is being extended until 3 p.m. on Monday, April 22. No further steps are needed for vendors who have already submitted a solicitation.

Translation Services Available

If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.

RIW UPDATE: First August Payments & Clothing Allowance

Published on Monday, August 02, 2021

The state Department of Human Services (DHS) is aware that RI Works (RIW) payments were not issued on Sunday, August 1. FIS, the State’s business partner that manages these payments for DHS, was not able to process these RIW payments then. They have been processed and have been available to RIW recipients on their EBT cards since August 2nd.

UPDATE as of 8/10/21: Children between the ages of four and 18 who receive RIW had a $100 clothing allowance deposited to their EBT card on August 6. Households will only receive one clothing allowance per year for each eligible child. For the first time, children under age 4 who are receiving RIW are also eligible for a clothing allowance. Their $100 clothing allowance will be issued in December.