Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
SNAP Income and Benefit Changes Happening on Oct. 1, 2022 Published on Thursday, September 15, 2022 At the beginning of every federal fiscal year, the United States Department of Agriculture’s Food and Nutrition Service (USDA FNS) adjusts maximum Supplemental Nutrition Assistance Program (SNAP) benefits, deductions and income eligibility standards. These adjustments are known as the “SNAP Cost of Living Adjustment (COLA).” The SNAP COLA is based on changes in the cost of living and takes effect on October 1st of each year. Click here to learn the current income guidelines as well as the specific elements of the COLA that will change on October 1, 2022.