Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
SNAP UPDATE: December 2022 Benefits Published on Monday, November 21, 2022 Since March of 2020, households receiving Supplemental Nutrition Assistance Program (SNAP) benefits have been allotted extra emergency SNAP benefits due to the pandemic. This means households will receive extra benefits that bring them to the maximum amount for their household size or $95, whichever is higher. Here is a helpful way to know if you are impacted: My household already receives the maximum SNAP amount for our household size (see table below): You will get $95 a month in extra emergency SNAP payments. My household does not get the maximum amount for our household size: You will get the maximum benefit amount for your household size or $95, whichever is higher. For December 2022, the extra SNAP will come as a supplemental payment on or about December 3rd. HOUSEHOLD SIZE MAXIMUM SNAP ALLOTMENT 1 $281 2 $516 3 $740 4 $939 5 $1,116 6 $1,339 7 $1,480 8 $1,691 + For additional member over 8, add $211