DHS Facilities Update
The DHS office at the Shepard Building and the DHS Pawtucket office are under active treatment for pest management and are both operating under a remote service model until further notice. All scheduled appointments at these offices have been transitioned to either a telephone appointment or to another office as appropriate. Customers continue to have access to their case via the customer portal (healthyrhode.ri.gov), the mobile app, the call center, and other regional offices. Please refer to the Best Ways document on this page to learn about the multiple ways to connect with DHS in order to complete any needed actions to your case.
State of Rhode Island
Department of Human Services
Office of Health and Human Services