Technology Resources: Portal and Apps

DHS continues to expand all the ways you can reach us for the services and benefits you need. Here are some helpful resources to better use the customer service channels that do not require a visit to our offices.

Customer Portal Resources

You can get to the Customer Portal by clicking on the “Apply Now” tab or by going to healthyrhode.ri.gov. It is where you can get case information or apply for DHS programs and services or health coverage through HealthSourceRI from any computer with internet access.

Video Tutorial

Technology Adoption Days

Technology Adoption Days provide weekly opportunities every Wednesday to learn how to use and access the Customer Portal (healthyrhode.ri.gov) and mobile app. Additional resources about Technology Adoption Days can be found here: 

Still having Customer Portal issues despite these how-to resources? Fill out this Customer Portal support form.

Other Resources

DHS will upload other informational resources for customers and community partners here. Check back frequently to find new and updated documents on a variety of topics, programs and services:

HealthyRhode Mobile App

To download HealthyRhode, you can visit the App Store® or Google Play Store® and search for the app using “HealthyRhode”. You must have a Customer Portal account to use HealthyRhode. If you do not have one, please visit healthyrhode.ri.gov to create one.

HealthyRhode is a mobile app for the RI Department of Human Services. Apple Store® and the Apple logo® are trademarks of Apple Inc. Google Play® and the Google Play logo® are trademarks of Google LLC.

HealthyRhode | DHS Alerts

DHS has launched a new service that will provide enrolled customers with timely notifications via text messaging. DHS Alerts give customers another tool to help ensure continuity of benefits when forms or other materials are due. Sign up for DHS alerts the next time you visit an office, over the phone, on the Customer Portal (healthyrhode.ri.gov) or through the mobile app.