Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Family Violence Option Advocacy Program The Family Violence Option Advocacy Program (FVOAP) assists DHS clients who are victims/survivors of domestic violence. The FVOAP works with the Department of Human Services (DHS), Rhode Island Coalition Against Domestic Violence (RICADV), RI Works (RI’s cash assistance program), and the Child Care Assistance Program (CCAP). Through the FVOAP program, clients may be able to obtain a waiver from certain requirements of the RI Works program or Child Care Assistance Program. The FVOAP also assists victims/survivors with safety planning and provides referrals to various programs and services throughout the state. Download more information Domestic Violence brochure (English) PDF file, about 2mbmegabytes Domestic Violence brochure (Spanish) PDF file, less than 1mbmegabytes