Official State of Rhode Island website
For information about Medicaid Renewals, please visit https://staycovered.ri.gov/
Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
DHS is able to help more than 300,000 Rhode Islanders every year with the help of many community partners, advocates and our contracted vendors, such as our SNAP Outreach vendors. Together, we are able to extend DHS' reach across our beautiful state and have additional aid to all who may need us.
The following pages are several resources, including:
The RI Department of Human Services has developed new resources to help provide education on the broader application process. Please check back frequently to see the latest versions and newly added resources.
Please find fraud prevention resources below to help you protect your benefits.
Beginning on March 1, 2023, SNAP households will only receive their regular monthly SNAP issuance on the first of each month. Below, please find resources and supporting materials intended to help customers navigate the recent change.
The graphics below are for broad community partner use and can also be found in the social media toolkit document.
The DHS Call Center automated system provides easy, quick access to SNAP and Medicaid options for customers. More information about option 2 at 1-855-MY-RIDHS is available in the resources below.