Official State of Rhode Island website
For information about Medicaid Renewals, please visit https://staycovered.ri.gov/
Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Long Term Services and Supports (LTSS) involves a variety of services designed to meet a person’s health or personal care needs. These services help people live as independently and safely as possible when they can no longer perform everyday activities on their own.
Individuals must meet both the financial and clinical level of care requirements in order to qualify for Medicaid & LTSS.
Basic Eligibility Requirements
For information on choosing the right setting for you or your family member, click here.
Older adults who do not qualify for Medicaid LTSS may be eligible for in-home supports, adult day health programming and/or assisted living services, including the @Home Cost Share, a program administered by the Office of Healthy Aging, a division of DHS. Learn more about all of these and more by going here.
For all forms to apply for LTSS, click here. The page also includes the Application for Assistance Cover Sheet when applying for health coverage, contact information to staff, and agencies who can support and answer questions for those applying.
Here is a Verification Checklist to also assist with applying. The following Renewals Checklist and LTSS Renewal FAQ may be helpful as well.
Remember: When printing the appropriate application and instructions (if needed), fill it out as completely as possible.
Please mail the completed application to the RI Department of Human Services, P.O. Box 8709, Cranston, RI 02920-8787.
If you meet the clinical and financial criteria for Medicaid-funded long term care, your care will be delivered through one of the following options:
The Executive Office of Health and Human Services (EOHHS) has a Provider Search that can be used to find doctors or other health care professionals who are Medicaid Providers. However, this list does not guarantee that the Medicaid provider is currently accepting new patients. If you are enrolled in a health plan, please contact your health plan's Member Services department for participating providers. Go here to use the provider search.
If you need to report a change, please fill out the following form and return it to the address listed on the top of the form.
Call (401) 574-8474