Warwick Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-offs until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
SUN Bucks Update Families who received SUN Bucks benefits for their eligible school-age child on July 1, 2024 have until October 30 to use the benefits on their EBT or SUN Bucks card(s). These benefits were issued over the summer, automatically with some exceptions, to eligible school-age children who would have received free or reduced priced lunch during the regular school year. These extra benefits will be removed from cards if they are not used by October 30. Additional information about SUN Bucks is available online here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-10
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Bus Passes Rhode Island Public Transit Authority (RIPTA) offers a special Reduced Fare Bus Pass Program that allows qualifying low-income seniors (age 65 or over) and low-income persons with disabilities to travel free for two years. Participants in this no fare program are issued a “Valid All Day” photo identification card that they use to board the bus. RI Works (RIW) recipients receive the new RIPTA Wave cards, which replaced monthly paper bus passes that used to be given. Wave cards are hard, rechargeable cards used by all RIPTA customers. Like your EBT card, you keep it so it can be reloaded in a future month. It is plastic and embedded with a computer chip that keeps track of the value of the card. RIW recipients will be able to have one Wave card per eligible person, and those cards will be “recharged” monthly by calling MTM. When you call MTM, tell them if you already have a Wave card and be prepared to provide your family’s Wave card numbers. Telling MTM of your current card will prevent you from receiving multiple Wave cards for each eligible household member. Participants will still call MTM at 1-855-330-9131 to have the card recharged monthly and your Wave card(s) will be recharged via the phone call. For more information about the Wave cards visit: https://wave.ripta.com/