SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
FFY 2025 Low Income Guidelines Low Income Home Energy Assistance Program (LIHEAP) Weatherization Assistance Program (WAP) Appliance Management Program Household Size 12 Month 3 Month 1 Month 1 $39,101 $9,775.25 $3,258.42 2 $51,133 $12,783.25 $4,261.08 3 $63,164 $15,791.00 $5,263.67 4 $75,196 $18,799.00 $6,266.33 5 $87,227 $21,806.75 $7,268.92 6 $99,258 $24,814.50 $8,271.50 7 $101,514 $25,378.50 $8,459.50 8 $103,770 $25,942.50 $8,647.50 9 $106,026 $26,506.50 $8,835.50 10 $108,282 $27,070.50 $9,023.50 11 $110,538 $27,634.50 $9,211.50 12 $112,794 $28,198.50 $9,399.50 13 $115,049 $28,762.25 $9,587.42 14 $117,305 $29,326.25 $9,775.42 LIHEAP Grants: LIHEAP Primary Grants are based on income, family size, fuel type, and minimum delivery requirements. *Income Guidelines are based upon State Median Income calculations with a calculation methodology described in 45 CFR 96.85. This is mandatory as of October 1, 2024. Guidelines may be restricted for FY2025 LIHEAP based on available funding. Remember, you must already qualify for LIHEAP to be eligible for Weatherization, Appliance Management, and Heating System Repair/Replacement. You apply at your local Community Action Agency.