SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Child Care Providers DHS' first priority is to protect the health and safety of all children and families served in child care programs statewide, before and during the current global pandemic. Our Office of Child Care staff, including the licensing team, is vital to that goal along with our vendors, other DHS workers and community partners who help extend our reach. There isn't anything in the child care industry, which is key to the State's economy, that this office doesn't have a hand in or oversee, advocate for and supply support to. Much of this work is in addition to administering the Starting RIght Child Care Assistance Program. The following is information and resources for the State's child care providers. Provider Information Provider Applications CCAP Provider Rates, Financial Info & Portal Background Checks CCAP for Child Care Staff Pilot Provider Resources & Support Child Care Resources, Forms, and Handbooks Market Rate Survey Quality Initiatives Workforce Development State Plans Children's Cabinet