RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
Child Care Providers DHS' first priority is to protect the health and safety of all children and families served in child care programs statewide, before and during the current global pandemic. Our Office of Child Care staff, including the licensing team, is vital to that goal along with our vendors, other DHS workers and community partners who help extend our reach. There isn't anything in the child care industry, which is key to the State's economy, that this office doesn't have a hand in or oversee, advocate for and supply support to. Much of this work is in addition to administering the Starting RIght Child Care Assistance Program. The following is information and resources for the State's child care providers. Provider Information Provider Applications CCAP Provider Rates, Financial Info & Portal Background Checks CCAP for Child Care Staff Pilot Provider Resources & Support Child Care Resources, Forms, and Handbooks Market Rate Survey Quality Initiatives Workforce Development State Plans Children's Cabinet