SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Family Resources The following are family resources that may be helpful for families, those in CCAP and others. Need food assistance? Our Supplemental Nutrition Assistance Program is a resource for eligible families. Family Violence Option Advocacy Program assists DHS customers who are victims/survivors of domestic violence. The Community Action Program (CAP) agencies throughout Rhode Island can help with basic & emergency needs, counseling, employment, education, financial services, health and DHS' energy assistance and weatherization programs. Women, Infants and Children (WIC) services can help you learn healthy choices and lifestyles, support with breastfeeding, screen for health, growth and development and more. The Rhode Island Children's Cabinet website has a multitude of prenatal to pre-K resources to keep RI kids strong. Head Start services provide high-quality learning opportunities at no cost to children birth to age 5, providing positive educational and health outcomes for families and their children. Early Intervention promotes the growth and development of infants and toddlers who have a developmental disability or delay in one or more areas, helping ensure all children are able to develop to their fullest potential. The Child Outreach Screening Program serves as a vehicle for screening children ages 3- 5, prior to kindergarten entry, providing a first step to identifying children who may have a disability or developmental delay requiring intervention. RI Pre-K RI Pre-K provides free, high-quality Pre-K education to 4-year-old children through the state's lottery system, which typically opens for applications in each spring. An interest form for the 2024-2025 school year is available here. Learn about DHS' initiatives to support and ensure quality child care here. Want to know how a child care provider becomes licensed? Go here.