SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Refugee Resources The U.S. Department of State places refugees in all 50 states by working with nine, private non-profit national agencies. Two of those agencies have affiliates in Rhode Island: Dorcas International Institute of Rhode Island and the Diocese of Providence. As the two official resettlement agencies in our state, DHS works with both as they help refugees find a place to live, get healthcare, enroll in school, find a job and apply for our DHS benefits. Find out more about them and other helpful RI organizations and resources below. Resources by Organization Dorcas International Institute of Rhode Island Provides client-centered services, advocacy and opportunities based on expertise in family literacy and adult education, employment services, refugee resettlement, translation, interpretation, U.S. citizenship, and immigration services. Diocese of Providence Provides client-centered services, advocacy and opportunities based on expertise in family literacy and adult education, employment services, refugee resettlement, translation, interpretation, U.S. citizenship, and immigration services. AHOPE AHOPE is a volunteer based organization that was established to assist new Syrian and other refugees coming to Rhode Island with little to their name. They are dedicated to helping families integrate into American society. AHOPE is an entirely volunteer based organization. Refugee Dream Center The Refugee Dream Center is a post resettlement refugee agency. The center does referrals, social level assistance and skills development such as English language education for adults, health promotion, cultural orientation, youth mentoring, and case management. Women's Refugee Care Women’s Refugee Care is a non-profit organization providing services and support to refugee families from the Great Lakes Region of Africa (Congo, Burundi and Rwanda) - referred to as ECGLC - who reside in Rhode Island. WRC has a special focus on women, girls and promoting gender equality. Beautiful Day RI Beautiful Day Rhode Island onramps to employment and economic self-sufficiency for refugees through business innovation. By aligning a need for job-training with consumer demand for socially conscious products. United Way United Way provides one number to call for needed programs and services: 2-1-1. Resources by Topic Citizenship All refugees are required to apply for a green card to become a permanent resident after one year in the United States. After five years of residency, they become eligible to apply for U.S. citizenship. Finances Managing your personal finances involves multiple aspects like creating a budget, choosing a bank, paying taxes. It is important to keep track of your money or you risk falling into debt. A bank can hold your money allowing you to access it with either an ATM or a debit card. To set up a bank account either go to the bank itself or sign up online. Credit cards are issued by a bank or businesses allowing the holder to purchase goods or services on credit. The cardholder promises to pay the card issuer for the amounts paid plus the other agreed charges. Beware of credit cards. The charges can quickly add up and you can be in serious debt. Make sure you know the consequences of owning a credit card before signing up for one. Housing In the United States people are either renting or buying houses/apartments. There are two options when considering on renting a place. One is to rent from a private landlord and the second is to rent from subsidized housing. Subsidized housing is a federal program that helps income-eligible individuals, families, senior citizens, and people with disabilities to pay just 30 percent of their income towards their rent. When applying for subsidized housing, you can expect to be placed on a waitlist. If you live in a house built before 1978, there might be lead paint in the house. This a safety hazard especially for young children. Make sure to take the right precautions to make the house lead safe. Find more information at Child Lead Action program in RI. HUD provides information on homeownership and rental help, including a HUD Application for getting a subsidized apartment. Child Care Head Start is a free school readiness program for pregnant women and children age 5 or younger. To achieve this, Head Start programs deliver services to children and families in core areas of early learning, health, and family well-being while engaging families every step of the way. For more information contact the program serving your community today. Websites that have housing/renting listings: Zillow RI Realtors Housing Search RI RI Housing Education By law, children ages (5-18) must be in school. Contact your town or city school district to register your child for school. To register, you will need proof of the child’s age, proof of where you live, and the child’s immunization records. English Learning Learning the English language is an essential skill needed to succeed in the United States. Many institutions around Rhode Island offer ESL classes for all ages and at every level. Some of the programs in RI are listed below: RIDE Rhode Island Department of Education Dorcas International Institute of Rhode Island CCRI Adult Education Catholic Social Services of RI Employment and Training The EmployRI offers employment services, educational services, and economic opportunity to both individuals and employers. Public Safety If you are having a medical emergency or in danger, call 911. An emergency operator will immediately send either the fire department, the police, or an ambulance. No matter who you are or where you come from everyone in the United States is entitled to safety. Emotional Wellness Mental health is a serious issue. Everyone can experience stress regardless of age, gender, or background. Stress affects everybody differently, so it is important to learn how to recognize and handle it. The state offers programs that help support refugees and to let them become aware of the emotional, psychological, and physical trauma as a result of the hardships they had to endure. Dept. of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH) Family Harmony Domestic violence should not happen to anybody no matter gender, race, or origin. Sadly, it still does but there is help. Rhode Island offers services that can help with this issue and still ensure the safety of you and your loved ones. RI Coalition Against Domestic Violence: 1-800-494-8100 National Domestic Violence Hotline: 1-800-799-7233 Personal Habits Keeping up with personal hygiene is essential to promoting good health. Habits such as brushing your teeth, washing your hands, and putting on deodorant are good practices. Wash your body and hair at regular intervals that work for you. Also, brushing your teeth at least twice a day minimizes the accumulation of bacteria in your mouth. This can cause serious health problems. If you have any more question consult your doctor. Dept. of Health - Health and Wellness Depending on the event or destination your clothing choice is going to be different. Make sure to wear appropriate clothing depending on the event or destination you will be going to. What you wear to work will be different to what you wear to a social gathering. Please consult with your employer with the dress code of your job. Overall, you want to take good care of your clothing making sure your clothing is clean and neat. Transportation There are many modes of transportation in Rhode Island. If you have a driver’s license, you can buy or lease a car. If not, there is there is local transportation like the RIPTA bus. Licenses and Drivers Education Rhode Island Public Transit Authority (RIPTA) When deciding to purchase a car you can either lease or buy one. Deciding on which option is the best fit for you depending on your finical situation and your own preference. Make sure to research both options before making a final decision. All Rhode Island drivers must have liability coverage. Search for car insurance on the internet for the best coverage for you. National Resources U.S. Office of Refugee Resettlement U.S. Refugee Admissions Program International Resources Refugee Rescue Refugee International