Official State of Rhode Island website
For information about Medicaid Renewals, please visit https://staycovered.ri.gov/
Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
SNAP applicants and recipients may need to fill out forms beyond the application, such as a change report form, recertification form, interim report form and a request for replacement of food Purchased with SNAP benefits. Find these forms below.
Use the SNAP RIW-200 Change Report Form to report any changes in your household circumstances. SNAP recipients should report things such as an updated address, a change in income or changes to the number of members living in your household.
SNAP RIW-200 Change Report Form (English)
SNAP RIW-200 Change Report Form (Spanish)
SNAP RIW-200 Change Report Form (Portuguese)
Once you are approved for SNAP, your case will be “active” for a certain period of time. This is called your “certification period.” You will have to recertify every 12 or 24 months depending on your household circumstance to continue receiving SNAP. You will be mailed a recertification packet to the mailing address you reported to DHS in the the 11th or 23rd month of your certification period. If you did not receive the form, you may:
SNAP households that have a 12-month certification period will need to fill out an Interim Report before the end of the sixth month of their certification period. An interim report form will be mailed to you in the fifth month of your certification period. If you did not receive the form, you may call DHS to request a new one, or you can complete and mail the SNAP-2M form below.
Interim Report (English)
Interim Report (Spanish)
Interim Report (Portuguese)
If your food spoiled due to a loss of power or other misfortune, you may qualify for replacement SNAP benefits. You can ask for replacement SNAP benefits if you lost food that you bought with SNAP because:
Tell DHS within 10 days of the food loss. You can do this in person (when offices are open), by phone or mail. Within 10 days of when you report the loss, you also need to give DHS a SNAP-55 Request for Replacement of Food Purchased with SNAP Benefits form below. This can also serve as your initial report.
SNAP 55 (English)
SNAP 55 (Spanish)
SNAP 55 (Portuguese)
Appeals information can be found here.