Official State of Rhode Island website
For information about Medicaid Renewals, please visit https://staycovered.ri.gov/
Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Choosing the right setting is an important decision. Below is information to help you make the correct choice for you or your loved one.
Many older adults and people with disabilities who want to stay in their own homes cannot do so without help. The programs that can help you or someone you care for live comfortably and safely at home are called Home and Community Based Services. Learn more about them here.
When a nursing home is the best option, it is important that you visit facilities you are interested in, take a tour and meet the staff. You can visit state and federal website to help you find nursing homes in your area. It is important to remember that you must have the highest level of need to qualify for Medicaid LTSS coverage in a nursing home.
See Choosing a Nursing Home on the RI Department of Health (RIDOH) website.
Go to www.medicare.gov and select "Find nursing homes". This will take you to the Nursing Home Compare page so you can search by area. Data gathered by RI state inspectors is fed into this national system.
If you are Medicaid eligible and if you are interested in the possibility of leaving the nursing home, there is a program that can help you make that decision. It’s called the Nursing Home Transition Program.
Our staff within the Office of Community Programs will work with you to assess whether you would be able to leave the nursing home. They will meet with you and your family, if appropriate, to develop a network of services to meet your needs.
If you decide to leave the nursing home, the Transition Team will be with you to make sure that you have the services you need and that the change goes smoothly. Along with the Transition Team, you may have a case manager in the community who will stay in touch with you and make sure you get the care and services you need.
You have a choice.
If you are interested or want to learn more about the Nursing Home Transition Program, call (401) 462-6393