Applications Update There is an important update regarding application reviews. For more information, visit: https://dhs.ri.gov/programs-and-services
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available because of the data breach. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
LIHEAP Resources If you are interested in applying for LIHEAP or would like to know more information about the application process, you can contact your local Community Action Agency. Please find additional LIHEAP forms, fliers, and other key materials below. LIHEAP Forms An application for heating assistance (LIHEAP) may require additional forms. You can find all forms that may be a part of your application process below: LIHEAP FFY 2025 Application - English PDF file, less than 1mbmegabytes LIHEAP FFY 2025 Application - Español PDF file, less than 1mbmegabytes LIHEAP FFY 2025 Application- Portuguese PDF file, less than 1mbmegabytes Application Instructions - English PDF file, less than 1mbmegabytes Application Instructions - Español PDF file, less than 1mbmegabytes Adult Member No Income Form English-Español PDF file, less than 1mbmegabytes Application Checklist _English-Español PDF file, less than 1mbmegabytes Landlord Information Form - English - Español PDF file, less than 1mbmegabytes Rental Income Form - English -Español PDF file, less than 1mbmegabytes Support Letter - English - Español PDF file, less than 1mbmegabytes Other LIHEAP Resources Are you interested in spreading the word about LIHEAP in your community or at your agency, school or building? Post or share our LIHEAP flyers available in multiple languages. Below, you will find resources you can download and share easily: LIHEAP Flyer (Português) PDF file, about 3mbmegabytes LIHEAP Flyer (Kreyòl Ayisyen) PDF file, about 2mbmegabytes LIHEAP Flyer (English-Español) PDF file, about 2mbmegabytes LIHEAP Flyer ( ខ្មែរ ) PDF file, about 3mbmegabytes We also have a flyer detailing our energy savings program, Smart Optimal Solutions (SOS). View it here. New Energy Savings Program LIHEAP flyer Version 2 PDF file, about 3mbmegabytes