Call Center Update The Call Center has expanded the options available at 1-855-697-4347 when callers select menu option 2. Starting July 2024, callers using option 2 can now receive on-the-go information on their Rhode Island Works, Child Care Assistance, and General Public Assistance cases. This is in addition to the information already available for SNAP and Medicaid cases. Learn more about the improved functionality here: https://dhs.ri.gov/resources
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Child Care Assistance Program (CCAP) & Head Start The Starting RIght Child Care Assistance Program (CCAP) program can subsidize the cost of child care for families that are residents of Rhode Island. CCAP is available for children who are US citizens or legal residents and under age 13. The age can be extended to 18 if the child has special needs. Head Start programs promote school readiness for infants, toddlers, and preschool-aged children from low-income families. Services are provided in a variety of settings. They also engage parents or other key family members in positive relationships, with a focus on family wellbeing, by participating in leadership roles and having a say in program operations. You do not have to have CCAP to qualify for Head Start. Find out more about these different programs and more resources below. Child Care Assistance Program Family Eligibility & How to Apply Choosing Child Care Family Resources Overpayments Appeals Head Start Head Start Eligibility & How Do I Apply? Head Start Collaboration Office Head Start Locator Tool RI Head Start Association