Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
Supplemental Nutrition Assistance Program (SNAP) SNAP, formerly called food stamps, is the nation's largest program for fighting domestic hunger. Federally funded and state administered through our Department, we are committed to providing low-income individuals and families with resources to purchase food. Eligibility and benefit amounts are based on income, expenses, resources and the number of people living in a household. Recipients get an EBT card that can be used at supermarkets, grocery/convenience stores, farmers' markets and participating online retailers. Stores interested in accepting EBT can go here. Click here for more information on becoming a retailer for the online purchasing program. Since March 2020, some SNAP households have received extra benefits called emergency allotments to help during the pandemic. In April 2021, the federal government made a change to allow more SNAP households to receive these extra benefits. You can read more here. NOTE: Extra benefits need to be approved by the federal government on a month to month basis, and DHS announces the decisions widely each month. Customer Information Eligibility & How to Apply Verification Checklist and Documents You May Need Forms (Recertification, Interim Reporting, Change, Loss of Food) What Can I Buy with SNAP? EBT Card Able-Bodied Adults without Dependents (ABAWDS) Appeals Overpayments Resources & Support P-EBT SNAP Employment & Training SNAP Outreach Toolkit Online Purchasing & Restaurant Meals Program Research, Reports & Newsletters RI Head Start SNAP-Ed Women, Infants and Children (WIC) Services RIDE Child Nutrition Services Rhode Island Community Food Bank Family Violence Option Advocacy Program Rhode Island Community Action