Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
SSI Enhanced Assisted Living Program The Supplemental Security Income (SSI) Enhanced Assisted Living Program is a state and federal program for adults over age 65 and adults with disabilities. The program provides financial assistance to eligible individuals who are assessed and found to be in need of services provided in an Assisted Living Facility. The SSI Enhanced benefit allows for an increased Supplemental Security Income (SSI) payment to help cover the cost of room and board. To qualify, an individual must participate in an assessment and be considered an appropriate candidate for admission. Am I eligible for this SSI Enhanced benefit? To qualify, you must meet the following criteria: Rhode Island resident Be at least 65 years old or an adult with a disability Have a gross income of less than $1,212 per month Your resources/assets must be less than $2,000 You CANNOT have whole life insurance worth more than $1,500 face value You must not require extensive medical services such as those provided in a nursing facility You must apply for or to be a recipient of SSI How do I apply? To apply and for more information, please contact The Point helpdesk, a free resource provided by our division, the Office of Healthy Aging, and its partnership with United Way 2-1-1, to help older adults, people living with disabilities and caregivers explore options from healthcare planning, employment opportunities and more. The Point helpdesk is available 24/7 by calling (401) 462-4444 (voice), 2-1-1 or (401) 462-4445 (TTY). You can also visit one of OHA's six Point offices during business hours. Find the one closest to you by going here. Forms to help with applying? SSI Enhanced Assisted Living Protocol SSI Enhanced Assisted Living Verification SSI Enhanced Assisted Living Assessment