Call Center Thanksgiving Hours Please note Call Center hours for the week of Thanksgiving. The Call Center will be open normal business hours on Monday, Tuesday, and Wednesday, Nov. 20-22. The Call Center will be closed on Thursday in observance of the Thanksgiving holiday, though self-service options will remain accessible, including the Customer Portal (healthyrhode.ri.gov), and mobile app. The Call Center will not take incoming calls on Friday for processing work, normally completed on Wednesdays. Please plan accordingly and Happy Thanksgiving!
Attention Medicaid Members Have you moved in the past three years? Have you gotten a new phone number or email address? If your contact information is out of date, you might miss important information regarding your Medicaid benefits. Stay connected to health coverage, and update your contact information today! Click here for more information. You can access your account online at https://healthyrhode.ri.gov.
Protecting Your Benefits ebtEDGE will never call or text you to ask for your personal information, card number or PIN. Do not share your information with anyone. Protect yourself by changing your PIN frequently -- using a different PIN each time -- or by freezing your card.
What Can I Buy with SNAP? Foods you can buy with SNAP The following list of eligible items are from the United States Department of Agriculture's (USDA) Food and Nutrition Service (FNS), who oversees SNAP. Foods to eat, such as: Breads and cereals Fruits and vegetables Meats, fish, and poultry Dairy products Seeds and plants that produce food to eat Soft drinks, candy, cookies, snack crackers, and ice cream are eligible food items Seafood, steak, and bakery cakes are also eligible food items Households CANNOT use SNAP benefits to buy: Beer, wine, liquor, cigarettes or tobacco Any nonfood items, such as: Pet foods Soaps and paper products Household supplies Vitamins and medicines Food that will be eaten in the store Hot foods or any food sold for on-premises consumption Live animals may NOT be purchased with SNAP benefits Helpful Information Energy drinks that have a nutrition label are eligible foods. Energy drinks that have a supplement facts label are classified by the federal Food and Drug Administration (FDA) as supplements, are not eligible. Pumpkins are edible and eligible for purchase with SNAP benefits. However, inedible gourds and pumpkins that are used solely for ornamental purposes are not eligible items. Gift baskets that contain both food and non-food items are not eligible for purchase with SNAP benefits if the value of the non-food items exceeds 50 percent of the purchase price. Items such as birthday and other special occasion cakes are eligible for purchase with SNAP benefits as long as the value of non-edible decorations does not exceed 50 percent of the purchase price of the cake. Essentially, items that are not eligible include: Food products that contain alcohol or tobacco products Items that are not intended for human consumption (e.g., paper products, pet foods, etc.) Foods sold hot at the point-of-sale Vitamins and supplements Considering the eligibility of vitamins and supplements, power bars, energy drinks, and other branded products, the primary deterrent is the label chosen by the manufacturer to conform to FDA guidelines: Items that carry a nutrition facts label are eligible foods Items that carry a supplement facts label are classified by the FDA as supplements and are therefore NOT eligible