SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
CCAP for Child Care Staff Pilot The Child Care Assistance Program (CCAP) for Child Care Staff is a pilot offering CCAP benefits to subsidize the cost of child care for eligible early childhood educators and staff working in DHS licensed child care programs. We are excited to announce that this has been extended for another year! The extension will allow for currently approved pilot participants to reapply for an additional 12 months of coverage and for new applicants to apply! Applications will be accepted through July 31, 2025. Current pilot participants will receive a letter with reapplication instructions, which MUST be completed at least 30 days before any current certification ends to ensure continuous coverage. Looking for more information? Additional information about the CCAP for Child Care Staff pilot is available in the links below, which provide eligibility requirements and tips on how to submit an application. How to apply? Online An application can be completed online and is available here. Guidelines and FAQs The documents below provide general eligibility guidelines and instructions on navigating various processes. Application Eligibility Guide and Overview - English PDF file, less than 1mbmegabytes Application Eligibility Guide and Overview - Español PDF file, less than 1mbmegabytes CCAP for Child Care Overview - English PDF file, less than 1mbmegabytes CCAP for Child Care Overview - Español PDF file, less than 1mbmegabytes FAQ for Early Childhood Educators Staff and CCAP Providers - English PDF file, less than 1mbmegabytes FAQ for Early Childhood Educators Staff and CCAP Providers - Español PDF file, less than 1mbmegabytes Setting Up a Jotform Profile - English PDF file, less than 1mbmegabytes Setting Up a Jotform Profile - Español PDF file, less than 1mbmegabytes *In-Person Paper applications are available for download below in English and Spanish. You can return completed applications by mail or drop off at the address listed below. Department of Human Services Office of Child Care 25 Howard Ave, Building 57, Cranston RI 02920 *Please note, paper applications may take longer to process than an electronic submission. Downloadable Applications CCAP for Child Care Pilot Application - English (8.2024) PDF file, less than 1mbmegabytes CCAP for Child Care Pilot Application - Español (8.2024) PDF file, less than 1mbmegabytes Questions or need support? For questions, application support, or additional information in English or Spanish, please reach out to CCAPforChildCare@pcgus.com. Webinar Scripts: English, Spanish
FAQ for Early Childhood Educators Staff and CCAP Providers - English PDF file, less than 1mbmegabytes
FAQ for Early Childhood Educators Staff and CCAP Providers - Español PDF file, less than 1mbmegabytes