SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Background Checks Comprehensive background checks are an essential component of child care licensing compliance, and is required every five years. Due to COVID-19, the child care industry has experienced tremendous hardship in securing staff to support in-person child care services for RI’s youngest learners. In order to help support child care centers and family child care homes in recruiting and onboarding full time staff, DHS is working alongside the RI Attorney General’s Office (RIAG) to waive comprehensive fingerprint check fees that are completed at the RIAG’s office in Cranston, Rhode Island. Effective May 5, 2021 through April 30, 2023, the RIAG will temporarily waive all fees associated with the comprehensive background check for child care staff and redirect those costs to DHS to reimburse through quarterly invoices. Child care center staff, family child care providers and household members will still be required to provide a signed Affidavit (form below) from their DHS-licensed employer validating their employment prior to having RIAG process the comprehensive background check. The signed affidavit will be the way you are able to receive a comprehensive fingerprint at no cost. If you do not have the affidavit, the RIAG’s office cannot confirm that you are a child care employee. The waived fingerprint cost is only applicable at the Attorney General’s office. Local police, at their discretion, are still providing comprehensive fingerprints but this waived fee is only available at the RIAG’s office in Cranston, Rhode Island. Background Checks Effective 2015 per federal CCDF law, all employees hired by a DHS-licensed child care providers are required to complete a comprehensive background check prior to employment. Since this federal requirement was implemented in Rhode Island, DHS has worked to centralize the background checks at the RI Attorney General’s Office (RIAG). A comprehensive background check consists of the following: RI Child Abuse and Neglect Registry Check – only available from the Department of Children, Youth and Families (formerly known as a CANTS check): https://dcyf.ri.gov/records-requests/confidential-recordsclearances Please also use this link if you have previously lived in Rhode Island and require a RI Child Abuse and Neglect Registry Check for employment or if you are seeking employment/to employ someone in child care located outside of Rhode Island. National FBI Fingerprint Criminal History Check State criminal background check for RI (also known as the BCI) (If fingerprints were conducted in RI, the state check is included in the national. If fingerprints were conducted outside of RI, a state criminal BCI is needed.) State Sex Offender Registry (RISOR) National Sex Offender Registry (NSOR) Interstate Criminal, Sex Offender Registry, and Child Abuse and Neglect Registry (for any individual who has lived outside of Rhode Island in the previous five years) Effective December 2019, the Rhode Island Attorney General will accept any and all staff members for walk-in fingerprinting. It is imperative to the Child Care Licensing team that you can hire, onboard and train staff to ensure successful adherence to the child care regulations. While you are still able to go to your local and state police barracks if necessary, the Attorney General will fingerprint new hires for you immediately. If you are living outside of Rhode Island but require a Rhode Island criminal background check for employment in Child Care outside of Rhode Island, please visit the Rhode Island Attorney General’s website for more information on how to initiate that process. https://riag.ri.gov/i-want/get-background-check Please provide the fingerprint affidavit (below in English and Spanish) to all child-caring staff upon hire moving forward. It is important that you work with your staff to fill this out entirely, so the complete comprehensive background check can be obtained. Fingerprint Affidavit English PDF file, less than 1mbmegabytes Fingerprint Affidavit Spanish PDF file, less than 1mbmegabytes Background Check Requirements Infographic A Helpful Background Check Requirements Infographic is below in English and Spanish. Background Check Infographic English PDF file, less than 1mbmegabytes Background Check Infographic Spanish PDF file, less than 1mbmegabytes