RIBridges Updates The RIBridges system managed by Deloitte is currently offline, and the State is working closely with Deloitte to address the cybersecurity threat and bring the system back online. The programs managed through the RIBridges system include but are not limited to: Medicaid, HSRI medical coverage, SNAP, RI Works, CCAP, LTSS, GPA, LTSS, and At Home Cost Share. Customers can take steps today to protect themselves, utilizing credit freezes, fraud alerts, and updating passwords. Any customer who sees suspicious activity on their EBT card should change their PIN. Changing your EBT PIN frequently, before or around the time of benefit issuance, is a fraud prevention best practice to protect your benefits. To change your PIN, call ebtEdge at 1-888-979-9939. Additional instructions on how to protect your benefits can be found here. -Please be advised benefits for the month of December for most programs have already been disbursed. -DHS regional offices remain open and are processing paper applications and forms at this time. -The Pawtucket and both Providence Offices, as well as the Call Center, will be offering extended hours from 4-7 p.m. Monday (12/23), Thursday (12/26), and Friday (12/27).
Choosing Child Care Families that qualify for the CCAP program can choose their own child care provider. DHS will reimburse authorized child care providers up to a certain amount. Most eligible families share in the cost of care, called a co-payment, based on their income, family size and the number of children receiving child care subsidies. This fee is paid directly to the child care provider. A chart listing co-pay amounts is below: CCAP 2023 Family Income & Co-Pay Charts PDF file, less than 1mbmegabytes Parents can select the child care provider of their choice and, if necessary, may use more than one provider to meet their child care needs so long as the hours of care do not overlap. Options for child care include: A DHS licensed child care center or before/after-school program A DHS licensed family child care home A license-exempt provider (relative) that has received approval from DHS Delia Hall, who serves as the director of the University of RI’s Dr. Pat Feinstein Child Development Center, discusses why child care is essential for the social and mental development of kids. Licensed child care providers in Rhode Island are safe and give the quality care needed in these important brain development years. There is space for your children. To find providers, including those approved for CCAP, check out our consumer website. It can be found by clicking the learn more button at "Find an Early Learning Program" on the Rhode Island Children's Cabinet website, which has a multitude of prenatal to pre-K resources to keep RI kids strong. (You can also click on the picture above to go straight to the search tool.) Our partner, BrightStars, are also available to help you find a CCAP child care provider. You can reach them by phone at (401) 739-6100 or 1-855-398-7605 or by email at info@BrightStars.org. Services are available in both English and Spanish. DHS’ first priority is to protect the health and safety of all children and families served in child care programs statewide. The COVID-19 Child Care Playbook in English and Spanish continues to provide guidance and resources for providers and can be found here.